Payment Processor

Are you interested in becoming part of the next generation of patient financial engagement programs? Do you want to make a difference as a part of a quickly growing team? At AblePay Health, we are on the mission of providing an enhanced patient experience. To support our mission, we’re on the hunt for a values-driven Payment Processor that wants to work hard, have fun, and make a difference with us in Allentown, PA. Bilingual in Spanish a plus.

What the Job Looks Like

As a Payment Processor, you will evaluate claims to ensure data integrity before processing within our secure Member Portal. Other responsibilities include, but are not limited to:

• Build credible, trusted relationships with our clients and customers.
• Promptly respond to each of our customers’ inquiries.
• Support our ticket system to ensure member payments are processed properly and efficiently.
• Support the Claims Adjudication, HRA, and Member Support departments as required.
• Establishes a working relationship with billing providers, Members, and internal staff
• Assists Members on any related dispute/issue as authorized.

What you’ll need to thrive:

. College degree or comparable work experience.

· Critical and creative thinking caps.

· A passion for helping others, eager to go the extra mile to provide remarkable customer service.

· Strong written and verbal communication skills.

· Adaptable to company’s changing priorities and needs.

· Ability to work as a team but think as an individual.

· Values-driven with strict professional ethics, confidentiality, and privacy protector of patient medical records.

· Mathematic mindset to assist our customers, even in the most difficult situations.

· Comfort using MS Office (Word, Excel, Outlook, PowerPoint).

What’s in it for you?

• Unique – This is not your typical Payment Processor role. We want you to challenge the status quo and make the position yours.
• Rewarding – Your work truly makes a difference. You are VALUED.
• Challenging – We reward innovation, creativity, and the ability to GET STUFF DONE.

Not sold yet?

We are proud to offer a benefit package that includes medical, HSA, life insurance, long-term disability, 401K, PTO, and paid parking. We also offer voluntary dental, vision, and short-term disability.

PLEASE NOTE - To be considered, all applicants MUST include:

· An updated resume

We realize that it takes time and effort to go through our application process and we thank you for considering applying for this position. We kindly ask for no emails or phone calls as a means to further your application process. These efforts will not enhance your opportunity for consideration and we are not equipped to respond to these requests. We thank you in advance for your adherence to this request.

Thank you for your interest in our position. We appreciate the time you have taken to apply with us.

EOE, M/F/D/V.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Allentown, PA 18101 (Required)

Ability to Relocate:

• Allentown, PA 18101: Relocate before starting work (Required)

Work Location: In person