What are the responsibilities and job description for the Operations Manager position at ABCO?
ABCO Transportation is seeking an Operations Manager to effectively manage the day to day operations of our truckload fleet through positive leadership, proactive process management and continual staff development. The Operations Manager will directly supervise all Fleet Management, Load Planning and Customer Service Staff.
Summary of Key Responsibilities
Responsibilities and essential job functions include, but are not limited to the following:
- Manage the activities and processes of the Fleet Management and Load Planning team to ensure above average productivity and utilization of drivers and equipment.
- Manage the activities and processes of the Customer Service team to ensure first in class customer communication and above average service performance.
- Coordinate with Safety and Compliance team to ensure fleet compliance of all required company, state and federal regulations and guidelines.
- Coordinate with Recruiting team to ensure all Driver position needs are clearly identified.
- Coordinate with Maintenance team to ensure all required fleet maintenance needs are completed in a timely manner.
- Step in and provide hands-on coverage when key team members are out.
- Oversee training and onboarding of operations staff to ensure they have complete understanding of company processes, policies and systems.
- Maintain a positive work atmosphere by acting and communicating in a professional manner.
Knowledge, Skills, and Abilities:
Strong knowledge of truckload transportation industry standards and Federal Motor Carrier Safety Regulations
Ability to effectively lead others, problem solve and work well in fast-pace, high-pressure situations.
Ability to communicate effectively with all levels of internal and external staff and business partners
Ability to multitask in a fast paced environment with rapidly changing priorities
Intermediate computer skills required including Microsoft Outlook, Word, and Excel
Prefer previous experience with McLeod TMS Software
Refrigerated Truckload experience preferred.
Strong Leadership skills and work ethic are a must.
Qualifications
Summary of Experience and Education
High School Diploma/GED required.
2 years as an Operations Manager in a Truckload operation with direct oversight of 5 or more fleet managers
5 years as of truckload Fleet/ Driver Manager or Planner.
ABCO Transportation is a trucking company based in Ocala Florida that specializes in refrigerated truckload shipping. ABCO has become a leader in the transportation industry by providing in class service and communication, state of the art equipment and great career opportunities with outstanding compensation and benefits.