Customer Account Manager

Job Overview
We are seeking an energetic and results-driven Customer Account Manager to join our dynamic team. In this pivotal role, you will be the primary point of contact for our valued clients, fostering strong relationships and driving business growth. Your enthusiasm for understanding customer needs, combined with your expertise in sales and technology solutions, will help us deliver exceptional service and innovative solutions. This position offers a fantastic opportunity to develop your skills in B2B sales, business development, and account management within a fast-paced, growth-oriented environment.

Responsibilities

• Build and nurture long-term relationships with existing clients through proactive communication and personalized service
• Identify new business opportunities by analyzing client needs and presenting tailored solutions that align with their goals
• Lead negotiations to secure favorable terms while ensuring customer satisfaction and retention
• Collaborate with marketing and technical teams to develop strategies that enhance client engagement and promote our offerings
• Conduct warm calling campaigns to reconnect with prospects and expand our customer base
• Manage sales pipelines using Salesforce or similar CRM tools to track progress, forecast revenue, and optimize outreach efforts
• Provide insightful analysis of account performance, market trends, and customer feedback to inform strategic decisions
• Any additional duties that may be needed to help contribute to a successful team environment.
• Field visits to regain communication with customers.

Requirements

• Proven experience in negotiation, B2B sales, or account management within a technology or business services environment
• Strong business development skills with a track record of expanding client portfolios
• Excellent communication skills—both verbal and written—with the ability to articulate complex solutions clearly
• Familiarity with Salesforce or other CRM platforms for managing customer relationships effectively
• Knowledge of marketing strategies and how they can be leveraged to drive sales growth
• Demonstrated ability in technical sales, especially related to technology products or services
• Analytical mindset with the ability to interpret data and generate actionable insights
• Leadership qualities that inspire teamwork and foster a customer-centric approach
• Ability to work the schedule created by the General Manager
• 21 years of age with a valid drivers license.

Join us as a Customer Account Manager if you’re passionate about building meaningful client relationships, driving sales success, and making a tangible impact in a vibrant organization. Your energy, expertise, and dedication will help us achieve new heights together!

Job Type: Full-time

Pay: $13.50 - $17.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Work Location: In person

Salary : $14 - $17