What are the responsibilities and job description for the Customer Service Representative position at AANSEACORE?
Role: Customer Service Rep - (Data Entry)
Job Type: Onsite
Work Location: St Cloud Minnesota 56303-0811
Job Description
We are seeking an experienced Associate Fulfillment Specialist plays a critical role in supporting clients with legal compliance by accurately processing filings, researching entity information, and delivering high-quality service. This role requires strong attention to detail, the ability to work in a fast-paced environment, and effective collaboration with internal teams. Successful candidates are positive, energetic, accountable, flexible, and committed to continuous self-development.
Skill / Qualifications
- 2 years of customer service experience.
- Ability to integrate information from multiple sources quickly and accurately
- Proficiency in Microsoft Office and Adobe; ability to learn new applications quickly
- Utilizing keen attention to detail skill accurately
- Excellent verbal and written communication skills
- Ability to work independently while being an effective team contributor
- Strong analytical, organizational, time management, and problem-solving skills
Job Responsibilities
- Fulfill orders for internal and external customers
- Research and analyze legal documents
- Submit legal documents to the Secretary of State, Division of Corporations
- Retrieve legal documents from the Secretary of State, Division of Corporations
- Research and verify entity status
- Resolve customer issues or escalate as necessary
- Track and follow requests through completion
- Communicate progress and updates to customers and internal teams
- Navigate multiple processing systems and databases quickly and accurately
- Work efficiently in a fast-paced, high-energy environment
- Contribute to customer satisfaction and organizational success
- Participate in process improvement initiatives, best practices, and special projects