What are the responsibilities and job description for the Credit Collections Analyst position at AANSEACORE?
Job Description
We are seeking a Credit/Collections Analyst / Accounts Receivable / Collections Associate to join our team. This role is responsible for reaching out to clients with outstanding balances, ensuring timely collection of funds owed to Vcorp, and maintaining positive billing relationships.
Skill / Qualifications
- Associate degree or relevant work experience in collections, accounts receivable, or customer service may be considered in place of a degree.
- Strong communication, documentation, and follow-up skills.
- Ability to build and maintain positive relationships with clients.
- Excellent phone etiquette and professionalism.
- Proficiency in Microsoft Excel and other Microsoft Office programs.
- Prior experience in collections, accounts receivable, or customer service is preferred.
- Must be able to work on-site daily during training and on-site monthly after training.
Job Responsibilities
- Contact clients regarding outstanding balances and ensure timely collection of payments.
- Maintain and strengthen client relationships through professional and courteous communication.
- Address client inquiries related to invoices, payments, and services provided.
- Document collection activities, payment arrangements, and client interactions accurately.
- Collaborate with internal teams to resolve billing discrepancies or disputes.
- Assist with other accounting-related tasks as assigned.