What are the responsibilities and job description for the Associate Director Housing position at A Safe Haven Foundation?
SUMMARY: This position is responsible for managing, developing, implementing, assessing, and coordinating programs within our Housing program and resources; managing program regulations and requirements to ensure compliance and quality of services.
DUTIES AND RESPONSIBILITIES:
- Supervises staff assigned to providing direct service and support to individuals or clients., such as handling referrals, conducting needs evaluation, and/or de-escalating and resolving complaints.
- Assists in directing the activities of exempt and non-exempt staff and technical staff members.
- Manages service staff of the assigned program, evaluates workers' performance; makes recommendations.
- Establishes and maintains relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
- Prepares and maintains records and reports, such as budgets, personnel records, or training manuals.
- Maintains accountable for overall productivity of the unit and for monitoring staff performance to meet program quality and productivity standards.
- Ensures all services provided to residents are in accordance with agency contracts
- Ensure all documents and files are audit ready.
- Ensure adherence to program policy and procedures; conducts quality audits of service plans and data material.
- Attends visits to social, charitable, and government agencies to assist residents with their problems.
- Implements policy and program changes designed to increase the effectiveness of the program, meet goals, and better serve the needs of the community.
- Creates detailed weekly reports that include overall program statistics including client intake and discharge information.
- Performs other related duties as assigned by management.
- Maintain relationships with Property Managers
- Gain Knowledge with Landlord Ordinance
- Maintain leases
QUALIFICATIONS:
- Bachelor's Degree (BA) from four-year college or university, or 5 years of related experience and/or training, or equivalent combination of education and experience.
- Certificates, licenses and registrations required:
- CADC is required Or NCRS .
- Computer skills required:); Internet Software; (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook); Microsoft Products; and other programs as required.