What are the responsibilities and job description for the Patient Services Representative /Medical Receptionist position at A.P.R., Inc. (AlphaProTemps)?
MINIMUM QUALIFICATIONS:
-Graduate of High school, or equivalent
-One year of experience in a health care setting, or three years of general office or community services experience or equivalent education/experience.
-EPIC Experience
SUMMARY: Reports to Patient Care Coordinator Supervisor. Using the order entry system, PSS2 is responsible for generating orders for radiology exams. PSS2 will also schedule outpatient & inpatient procedures. These include: Ultrasound, CT, MRI, Fluoroscopy, & Nuclear Medicine. They are also responsible in maintaining accurate departmental billing. Independently provide support services, coordinate care with other services, and provide information about services.
• Answering and screening, triage all telephone calls within the departmental communication system, utilize departmental paging system and contact on-call personnel and Radiologist as needed
• Respond to patient questions; provide directions to different clinics, units, modalities, parking, eating facilities.
• Maintain confidentiality of patient information.
• Using EPIC, Schedule and reschedule a variety of Radiology exams following approved protocol for each exam
Salary : $26