Outreach Advocate - Mesa, AZ

DV Outreach Advocate

A New Leaf is committed to empowering individuals and enriching communities through transformative services. Our core values—Compassion, Passion for Results, Collaboration, Accountability, Integrity, and Conscientiousness—guide us in creating meaningful, lasting impacts in the communities we serve. 

Salary: $21 hr

Schedule: Mon - Fri 10 am - 6 pm

Job Summary:  

The Outreach Advocate provides direct support, advocacy, and resource coordination for survivors of domestic and sexual violence and their children. This role conducts intakes, crisis intervention, safety planning, case management, and community outreach while ensuring services are trauma-informed, strengths-based, and compliant with legal and grant requirements. 

Responsibilities: 

• Critically assess client situations and respond appropriately on a case-by-case basis 
• Conduct walk-in intakes including safety planning, crisis intervention, transportation coordination, and internal/external referrals 
• Provide case management services for general intake participants 
• Serve as a resource on housing opportunities within the state 
• Collaborate with other Outreach Advocates to meet THRIVE program requirements 
• Partner with victim advocates to coordinate shared case management goals 
• Work cooperatively with community agencies serving victims of domestic and sexual violence 
• Create, update, and disseminate program resource materials 
• Provide outreach at community events by distributing program information and offering immediate assistance 
• Conduct community presentations and tabling events 
• Maintain participant files in accordance with legal and grant requirements, including timely documentation of intakes, progress notes, and closures 
• Support internal departments as needed 
• Drive a personal or agency vehicle to conduct program business 
• Respond to OSR requests 
• Attend all required meetings and trainings 
• Perform other duties as assigned 

Qualifications: 

Education: 

• High School Diploma or GED required. 
• Bachelor’s degree in Social Work, Sociology, Psychology, Women’s Studies, Justice Studies, Counseling, Family Studies, Criminal Justice, Pre-Law, or a related field preferred.  
• Bilingual Spanish/English preferred. 

Experience: 

• Minimum 6 months of work experience in social work or human services required, or related education may substitute 
• Experience working with survivors of trauma, domestic violence, or sexual violence preferred 
• Strong interviewing, crisis intervention, and documentation skills required 
• Proficiency in Microsoft Excel preferred 
• Financial literacy skills such as budgeting and cash flow tracking preferred 

Working Conditions/Physical Requirements: 

• Combination of office-based work and frequent community-based outreach activities 
• Regular travel within the community to attend meetings, conduct outreach, provide transportation support, and participate in events or site visits 
• Work performed in a variety of environments including office settings, community locations, partner agency sites, and event venues 
• Frequent interaction with individuals experiencing crisis or trauma 
• Ability to sit for extended periods while working on a computer and completing documentation 
• Occasional lifting of up to 25 lbs. for materials or office supplies. 
• Standard office environment with exposure to typical office equipment, such as computers, phones, and printers. 
• Ability to manage multiple tasks and projects in a fast-paced environment. 
• Must be able to maintain confidentiality and professionalism in all interactions. 
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions, in accordance with applicable law. 

Compliance Requirements:       

• Must Be At Least 21 Years of Age  
• Class One Fingerprint Clearance Card 
• Central Registry Background Check 
• Drug Screening 
• CPR/First Aid Certification 
• Valid Unrestricted Driver’s License    
• Current Auto Liability Insurance  
• 39 Month Motor Vehicle Record  
• Adhere to all organizational policies, including the Code of Conduct, professional standards, and relevant regulations.  

Mandated Reporter Requirements: 

• As a mandated reporter under Arizona statute A.R.S. § 13-3620, you are required to immediately report any suspected abuse or neglect of a minor to your Supervisor, Manager, Director, Clinical Director, or Chief Officer, who will assist in making the appropriate report to authorities. 
• Reports should be directed to either the local law enforcement agency or child protective services (1-888-SOS-CHILD). Abuse suspected of involving a family member or legal guardian should be reported to child protective services, while other cases should be reported to law enforcement. 

Responsible to: DV Outreach Manager 

Supervisory Responsibilities: None 

We appreciate your interest in our organization. We consider applicants for all positions without regard to race, religion, color, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. 

A New Leaf is an at-will employer. Any offer of employment with A New Leaf is contingent upon a successful consumer report, which includes verification of employment, education, criminal background search, and driving records. 

A New Leaf is an Equal Employment Opportunity Employer and participates in the E-Verify program.  

BENEFITS PACKAGE: 

All of our employees enjoy the following benefits: direct deposit, competitive pay, accrued sick time, Employee Assistance Program (EAP), an annual team member appreciation event, and an informal yet professional team environment. 

For full-time employees, we also provide the following as part of the total compensation plan: Dental/Vision Coverage, Accrued Sick and Vacation Time, Paid Holidays, Life Insurance, AD&D, Short-Term Disability, 401(K), Tuition Reimbursement, and a Wellness Program. This program has received a Silver Level of excellence in worksite wellness and includes Annual Biometrics, Gym Reimbursements, Wellness Initiatives, Workers Compensation improvements, and much more.

Salary : $21