What are the responsibilities and job description for the Tech Delivery Lead - ERP position at 900 CMH Services Inc.?
About the Position The ERP Tech team is looking for a Tech Delivery Lead to support the Oracle ERP Team. This role will serve as a point of technical expertise and as a collaborative business partner to our stakeholders. As the Tech Delivery Lead, your time will be spent building and enabling an efficiently operating team capable of building financial products and solutions that are used by the entire Clayton enterprise. This role will guide the team through process design, requirements gathering, testing, and configuration of the Oracle suite of financial modules. The Lead will contribute to analytical work in tandem with consultants, vendors, and subject matter experts across the organization. This role will assist in coordinating implementation, testing, training, and communication efforts with impacted groups. An ideal candidate cultivates a team atmosphere that is unafraid to innovate and work together to rapidly build quality solutions. This person will be a people leader to the team as well as an advocate for our business partners. They will challenge the team to reach their potential, be willing to step in and solve problems and liaison between the technical efforts and business requirements of multiple organizations. Responsibilities: Manages and provides technical guidance to team members, challenging them to meet their potential and create solutions that align with our architectural guidelines and project goals for ERP. Strives to ensure on-time deliverables. Participate in peer reviews of design documents to ensure implementations align to project goals and conform to standards. Addresses issues as they arise to ensure blocks are removed and the team can operate as efficiently as possible. Serves as a technical representative for the ERP business user. Drives the team to pursue root cause, develop a gap analysis, and contribute to design revisions as necessary. Provide consultation on complex projects as a top-level contributor/specialist. Review business processes and make recommendations/implement changes to improve and support business activities. Coordinate and assist with communication, training, and roll-out of new financial enhancements or projects. Promote accountability and support at the team level to drive results and promote team member satisfaction. Qualifications: Experience leading, through influence or direct management, development teams creating custom applications and multi system integrations. Proven track record of creating quality solutions with on time delivery. Excellent interpersonal, verbal, and written communication skills and the ability to interact with a diverse group of team members, including managers, technology professionals, and subject matter experts. Strong analytical and problem-solving skills. Humble, hungry, and smart self-starter that can work effectively within time constraints and changing priorities. Experience using Agile methodologies. Understands the importance of product testing, from unit tests to test automation. High focus on automation to ensure high quality while minimizing long-term costs. Seek to find inefficiencies in the team’s process and take ownership of remediation plans. Experience in project management, process mapping, group facilitation, data gathering and analysis, and phases of project life cycle (requirements gathering, design, development, deployment, training, and measuring effectiveness.) Proven ability to facilitate requirement workshops / training sessions with large groups of business users and leadership. Preferred Technical Skills: Experience with Oracle Financial modules Proven ability implementing an enterprise software solution and/or introducing new technology features and functionality to user groups. Experience implementing, administering, or configuring an ERP tool. Ability to translate stakeholder requirements into technical specifications that can be used for development and break down technical complexities so that they can be easily understood by business units and end users. Intermediate to strong SQL query skills. Prior data and interface work are a plus. Data Modeling Practices and Principles Why Clayton Homes? Founded in 1956, Clayton is a Berkshire Hathaway Company committed to opening doors to a better life and Building Happyness® through homeownership. Through its family of brands, Clayton builds, sells, finances, and ensures traditional site-built homes and off-site built housing – including modular homes, manufactured homes, CrossMod™ homes, tiny homes, college dormitories, military barracks, and apartments. Corporate headquarters is located in the Knoxville, Tennessee area, specifically, Maryville, Tennessee. Clayton is the recipient of numerous industry awards including 2019 Builder of the Year and ranks as the #2 builder of homes in the U.S. by units sold. Our site-built division, Clayton Properties Group, is the 8th largest site builder in the U.S. We achieve our results through the strength of our people and have been recognized on the 2021 Forbes Best Employers for Diversity and 2021 Forbes America’s Best Employers Lists. To learn more about Clayton Homes, got to: https://www.claytonhomes.com Benefits Competitive benefits including 401(k) with 100% company match of the first 4%; medical, dental and vision plans; paid time off days and holidays. Quarterly bonus program. Forbes lists: America’s Best Employers, America’s Employers by State, Best Employers for Diversity, Best Employers for Women. Recognized as one of East Tennessee’s top technology workplaces. Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being. Onsite fitness facility with full gym, workout classes, volleyball and basketball, ping-pong, and disc golf course. Paid Time Off for Volunteer work. Why Clayton Homes: • One of America’s largest home builders and leader in housing • Forbes lists: America’s Best Employers, America’s Employers by State, Best Employers for Diversity, Best Employers for Women • Quarterly profit share bonus program • Onsite gym with variety of classes, wellness, professional and personal development programs and much more! Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Business Unit - B00023 Technology Our passion is simple, and it's been our focus since 1956. We want to help people across America achieve the dream of homeownership. Today we build, sell, finance and insure our homes from coast to coast. Clayton is organized into six businesses that offer opportunities across multiple industries. Our success is in our team members - join our team and see how you can make us stronger. Corporate team members help support each business under the Clayton umbrella. This includes everything from our wellness team, internal audit, accounting/finance, digital marketing, legal, facilities and much more! We believe our strength is our people and we attract those who make us better. Our team members are encouraged to try new things, have a strong work-life balance and continue to grow their skill sets. We are in the middle of a digital transformation, and at Clayton Technology, our team members get that. Our collaborative and innovative culture encourages team members to grow to their full potential. With over 350 information technology team members, we help drive and support every business unit at Clayton by providing innovative technology solutions. Clayton Tech provides services to the entire company, including everything from strategy and planning to software development and IT operations. Clayton Home Building Group has more than 12,000 team members across the United States, currently building more than 45,000 homes per year. We are committed to providing quality, beautiful homes to families across America, and it’s all possible with the knowledge and expertise of our hardworking team members. More than 1,900 team members support Clayton Retail, with over 350 retail centers across the United States. Our home consultants help customers choose from hundreds of floor plans and customize a new home to meet their needs. Clayton Retail, alongside our eight other retail brands, sells more than 17,000 homes annually, as we help people achieve the American dream of homeownership. Clayton Connect, part of Clayton Home Building Group, is responsible for safely transporting our homes and making sure they arrive free of damage. More than 200 team members cover an average of 6,000 miles a day, knowing they are doing more than delivering a home - they are delivering a family’s dream.
