What are the responsibilities and job description for the Payroll Processor (True360) position at 401GO?
Role: Payroll Processor
Location: (Hybrid)
Reports To: True 360 Manager
Job Type: Full-time
Position Overview:
The Payroll Processor plays a key role in ensuring timely and accurate payroll processing for our clients. This position supports the broader True360 team by handling routine payroll functions, maintaining high attention to detail, and escalating issues when needed. The ideal candidate is reliable, organized, and eager to grow within a fast-paced environment, with foundational payroll and Excel experience.
What You’ll Be Doing:
Payroll Processing
- Process payrolls via file upload, manual entry, or 180/SFTP data feeds.
- Maintain strict accuracy and adhere to all payroll deadlines.
- Update payroll deductions, employee changes, and other payroll-related adjustments in multiple payroll systems.
Quality & Issue Management
- Identify anomalies or discrepancies and escalate them promptly to Payroll Specialists.
- Ensure data integrity and compliance with company standards and payroll regulations.
Team Support
- Assist the True360 Concierge team during heavy payroll cycles or periods of increased workload.
- Collaborate with team members to deliver exceptional service to clients.
What You Bring:
- Basic payroll experience (1 year preferred; internships or similar experience considered).
- Proficiency in Microsoft Excel, including data entry, sorting/filtering, formulas, and spreadsheet management.
- Strong attention to detail and ability to meet tight deadlines.
- Excellent communication and organizational skills.
- Ability to work collaboratively in a fast-paced environment.
Why 401GO?
At 401GO, we’re not just changing retirement—we’re reinventing it. As a fast-growing fintech start-up, we’ve built the world’s most advanced, fully automated retirement platform to help hard-working Americans take control of their future. Here, innovation moves fast, ideas matter, and your work makes a real impact. You’ll enjoy a collaborative and supportive environment where great people do their best work together, backed by competitive compensation, excellent benefits, and plenty of opportunities for professional growth. If you’re ready to challenge the status quo and be part of something big, 401GO is the place to grow your career.
What We Offer
- A standout 401(k) plan (naturally!).
- Generous stock options—share in our growth and success.
- Flexible work environment—choose where you’re most productive.
- Excellent benefits, including medical, dental, and vision.
- Flexible hours—because great work doesn’t always happen 9–5.
- Plenty of PTO—we value work-life balance.
- A fully stocked kitchen when you’re in the office.
At 401GO, we invest in our people just as much as we invest in helping Americans secure their financial future.
We are proud to be an Equal Opportunity Employer. We support a working environment that provides qualified employees and applicants with equal employment opportunity on a non-discriminatory basis without regard to race, color, creed, age, religion, gender (including pregnancy, gender identification and/or gender nonconformity) sexual orientation, marital status, national origin, ancestry, ethnicity, genetic information, physical or mental disability, citizenship, past, current or prospective service in the uniformed services or any other basis prohibited by federal, state, or local law.