What are the responsibilities and job description for the Payroll Integration Specialist (True 360) position at 401GO?
Role: Payroll Integration Specialist
Location: (Hybrid)
Reports To: True 360 Manager
Job Type: Full-time
We’re looking for a Payroll Integration Specialist to join our True360 team and support the onboarding and maintenance of API-driven payroll connections. In this role, you’ll ensure accurate, secure data flow between client payroll systems and the 401GO platform while partnering directly with engineering, customer success, and client IT/payroll teams. If you enjoy solving complex technical challenges, digging into data, and becoming the go-to expert on payroll integrations, this is a great opportunity for you.
What You’ll Be Doing
At 401GO, we’re not just changing retirement—we’re reinventing it. As a fast-growing fintech start-up, we’ve built the world’s most advanced, fully automated retirement platform to help hard-working Americans take control of their future. Here, innovation moves fast, ideas matter, and your work makes a real impact. You’ll enjoy a collaborative and supportive environment where great people do their best work together, backed by competitive compensation, excellent benefits, and plenty of opportunities for professional growth. If you’re ready to challenge the status quo and be part of something big, 401GO is the place to grow your career.
What We Offer
We are proud to be an Equal Opportunity Employer. We support a working environment that provides qualified employees and applicants with equal employment opportunity on a non-discriminatory basis without regard to race, color, creed, age, religion, gender (including pregnancy, gender identification and/or gender nonconformity) sexual orientation, marital status, national origin, ancestry, ethnicity, genetic information, physical or mental disability, citizenship, past, current or prospective service in the uniformed services or any other basis prohibited by federal, state, or local law.
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Location: (Hybrid)
Reports To: True 360 Manager
Job Type: Full-time
We’re looking for a Payroll Integration Specialist to join our True360 team and support the onboarding and maintenance of API-driven payroll connections. In this role, you’ll ensure accurate, secure data flow between client payroll systems and the 401GO platform while partnering directly with engineering, customer success, and client IT/payroll teams. If you enjoy solving complex technical challenges, digging into data, and becoming the go-to expert on payroll integrations, this is a great opportunity for you.
What You’ll Be Doing
- Configure API integrations for challenging payroll providers (e.g., ADP Run, Paylocity).
- Troubleshoot integration failures, data mismatches, and authentication/token issues.
- Own the full onboarding lifecycle for API-based payroll connections—from setup to live sync.
- Collaborate with engineering to resolve recurring or systemic integration issues.
- Support CSMs during technical conversations with client IT and payroll contacts.
- Serve as a subject-matter expert on payroll systems, data formats, and True360 sync logic.
- Experience with payroll systems (ADP, Paylocity, etc.) or API-based integrations.
- Strong troubleshooting skills and an analytical, detail-oriented mindset.
- Proficiency in Microsoft Excel, including lookups, pivot tables, and data validation.
- Understanding of authentication flows, APIs, or data transformation concepts is a plus.
- Excellent communication skills with both technical and non-technical stakeholders.
- Ability to manage multiple integrations and prioritize effectively.
At 401GO, we’re not just changing retirement—we’re reinventing it. As a fast-growing fintech start-up, we’ve built the world’s most advanced, fully automated retirement platform to help hard-working Americans take control of their future. Here, innovation moves fast, ideas matter, and your work makes a real impact. You’ll enjoy a collaborative and supportive environment where great people do their best work together, backed by competitive compensation, excellent benefits, and plenty of opportunities for professional growth. If you’re ready to challenge the status quo and be part of something big, 401GO is the place to grow your career.
What We Offer
- A standout 401(k) plan (naturally!).
- Generous stock options—share in our growth and success.
- Flexible work environment—choose where you’re most productive.
- Excellent benefits, including medical, dental, and vision.
- Flexible hours—because great work doesn’t always happen 9–5.
- Plenty of PTO—we value work-life balance.
- A fully stocked kitchen when you’re in the office.
We are proud to be an Equal Opportunity Employer. We support a working environment that provides qualified employees and applicants with equal employment opportunity on a non-discriminatory basis without regard to race, color, creed, age, religion, gender (including pregnancy, gender identification and/or gender nonconformity) sexual orientation, marital status, national origin, ancestry, ethnicity, genetic information, physical or mental disability, citizenship, past, current or prospective service in the uniformed services or any other basis prohibited by federal, state, or local law.
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