Technology Product Lead/Manager

Job Tittle: Technology Product Lead/Manager 

Years of Experience: 7–10 Years

Location: Plano, Texas

Working Model: In-Person

Primary Skills: Technology Product Lead / Product Manager

Summary:

The Software Product Management Practice Lead plays a critical role in shaping and scaling the enterprise-wide product management discipline. Instead of managing a single product, this role focuses on building the foundational operating model, governance frameworks, processes, tools, and best practices that define how product management functions across the organization. This leader will enable product, design, and engineering teams to deliver consistent customer value, business impact, and operational excellence through enterprise-grade standards, playbooks, and guidance.

This role is part of the Product Management Transformation Team and serves as a strategic partner to senior leadership, product leaders, engineering, UX, data, and business stakeholders. The ideal candidate brings deep experience in product management, product operations, and organizational design with the ability to operationalize product thinking at scale.

Key Responsibilities:

1. Define & Scale the Product Operating Model

• Develop a comprehensive enterprise product operating model that includes organizational structure, role definitions, team topology, decision rights, and product governance layers.
• Define product domains, product lines, and relationships between portfolios, programs, and individual products.
• Create standardized frameworks for product intake, prioritization, product strategy development, and customer value assessment.
• Establish scalable processes for road mapping, quarterly business reviews, investment cycles, and cross-functional planning rituals.
• Define release governance, including readiness reviews, beta/rollout frameworks, post-release analysis, and structured postmortems.
• Partner with senior product leaders to align the operating model with business goals, engineering capabilities, and organizational maturity.

2. Build, Govern & Standardize Tools, Templates, and Practices

• Create a centralized “Practice Portal” that houses templates, best practices, playbooks, process definitions, and learning resources for the entire product lifecycle.
• Standardize product metrics frameworks, including:
• North Star metrics
• OKRs
• Product health dashboards
• Adoption, retention, and ROI metrics
• Experimentation and validation metrics
• Evaluate, select, and govern the enterprise product tooling ecosystem (road mapping, backlog management, analytics, A/B testing, design documentation, collaboration tools).
• Drive standardization and consistent adoption of tools such as Jira, Confluence, Aha!, Product board, Mix panel, Amplitude, or similar platforms.
• Partner with platform, data, and engineering teams to ensure tool integrations and workflows support seamless product development.

3. Elevate Product Culture, Skills & Community

• Establish and lead the Product Guild or Community of Practice to promote peer learning, knowledge sharing, and alignment across product managers.
• Build competency frameworks, leveling guides, career pathways, and skill matrices for product management roles across levels.
• Develop and deliver training programs, workshops, and capability-building initiatives to upskill product teams.
• Host coaching sessions, office hours, and advisory sessions to support product managers in strategy development, roadmap refinement, and delivery practices.
• Foster a culture of experimentation, discovery, customer empathy, and continuous improvement across teams.

4. Ensure Product Governance, Excellence & Compliance

• Integrate critical governance and controls—privacy, security, regulatory compliance, and accessibility—directly into templates and definitions of done (DoD).
• Develop enterprise-level KPIs for product performance, portfolio health, customer outcomes, and business ROI.
• Implement review mechanisms for product strategy, roadmap alignment, release quality, and post-launch learnings.
• Ensure product teams have processes to incorporate customer insights, market trends, and competitive intelligence into decision-making.
• Drive organizational maturity through structured governance rhythms and transparent measurement.

Qualifications

Required:

• 8–12 years of extensive experience in product management, product operations, enterprise product transformation, or portfolio governance.
• Demonstrated success building and scaling product practices across multiple teams, ideally in large-scale technology or software-driven organizations (e.g., Google, Microsoft, Amazon, Meta, or similar).
• Expertise in designing, implementing, and operationalizing product operating models, portfolio governance structures, and organizational frameworks.
• Proven ability to design OKRs, define measurement frameworks, and embed product accountability across teams.
• Skilled at developing high-adoption templates, playbooks, and standardized processes in collaboration with product, engineering, and design leaders.
• Hands-on experience with industry-standard product tools for road mapping, backlog management, analytics, documentation, and experimentation.
• Exceptional stakeholder management, influence, and communication skills; capable of driving adoption across diverse, cross-functional organizations.

Nice to Have

• Experience working in SaaS, multi-product ecosystems, or platform-driven environments.
• Prior experience leading Product Operations, a Product Center of Excellence, or Transformation initiatives.
• Understanding of DevOps, SRE, SDLC governance, release processes, and engineering best practices.
• Exposure to enterprise-scale cloud, security, accessibility, and compliance standards.