What are the responsibilities and job description for the Wholesale Routing & Fulfillment Associate position at 24 Seven Talent?
Are you a detail-obsessed problem solver who thrives in fast-paced operations? Our client is looking to hire a Temporary Wholesale Routing & Fulfillment Associate to support a 4-month Maternity Leave coverage. In this role, you’ll support critical wholesale operations, ensuring smooth, accurate, and compliant deliveries for our global retail partners.
In this role, you’ll own key pieces of the wholesale fulfillment lifecycle including monitoring orders, managing logistics documentation, resolving issues, and driving operational excellence across our USA and EU 3PLs.
Details:
- Start Date: ASAP
- Schedule: Hybrid (Wednesdays remote)
- Pay Rate: Up to $30/hour
What You’ll Do
- Monitor all outbound wholesale B2B orders from PO receipt through ship confirmation, ensuring full routing, labeling, and compliance accuracy.
- Partner with Logistics to prepare and validate shipping documents (BOLs, packing slips, UCC labels, commercial invoices, etc.).
- Coordinate with carriers and Customer Service to resolve routing and tracking needs.
- Investigate backorders, short-ships, delays, and freight exceptions leading root-cause analysis and corrective action.
- Report weekly & monthly KPIs including OTIF, routing compliance, throughput, and chargeback trends.
- Provide insights to improve fulfillment performance and prevent recurring issues.
- Maintain SOPs, interpret retailer compliance rules, and compile documentation for chargeback disputes.
What You Bring
- Bachelor’s degree in Business, Supply Chain, Logistics, Operations, or related field
- 3 years of experience in wholesale operations, logistics, or order fulfillment
- Strong understanding of international shipping/routing (preferred)
- Advanced Excel/Google Sheets skills (PivotTables, XLOOKUP/VLOOKUP, formulas)
- Experience with ERP system NetSuite, WMS/3PL tools, and Smartsheets