What are the responsibilities and job description for the Fulfillment Associate position at Awe Inspired?
About Awe Inspired
Awe Inspired is a fine jewelry brand on a mission to empower through meaningful design. Known for our Goddess Collection and collaborations with icons in culture, fashion, and wellness, we celebrate self-expression, strength, and spirituality through elevated craftsmanship.
Position Summary
The Fulfillment Associate plays a critical role in ensuring that orders are picked, packed, and shipped accurately and efficiently. This individual will be an essential part of the warehouse team, helping maintain inventory organization, preparing shipments, and supporting smooth and timely deliveries to customers. The position offers an opportunity to work in a fast-paced, collaborative environment that values reliability, attention to detail, and operational excellence.
The Fulfillment Associate will also assist with inbound shipments, cycle counts, and maintaining warehouse safety and cleanliness standards. This role requires a dependable, team-oriented mindset and a commitment to supporting fulfillment operations that align with the company's brand standards and customer expectations.
Key Responsibilities
- Accurately pick and pack customer orders based on packing slips or digital instructions, ensuring each shipment meets company quality standards.
- Prepare shipments using standard packing materials and procedures, adhering to quality control guidelines.
- Maintain inventory organization, assist with cycle counts, and restock items to ensure inventory accuracy and availability.
- Receive and inspect inbound shipments for accuracy and quality before stocking appropriately.
- Safely and efficiently operate warehouse equipment such as pallet jacks and barcode scanners.
- Support warehouse cleanliness and organization initiatives, maintaining compliance with all safety standards and regulations.
- Collaborate with team members and fulfillment leads to meet and exceed daily operational goals.
- Assist in identifying process improvement opportunities to enhance efficiency and accuracy within the fulfillment center.
- Assist with special requests such as PR, marketing, photoshoots, and gifting orders to ensure they are fulfilled accurately and timely.
- Maintain accuracy in multi-channel fulfillment operations (dropship, wholesale, marketplace) by following specific process guidelines.
Qualifications:
- 1 year of warehouse, fulfillment, or logistics experience preferred. Experience with jewelry, accessories, assembly, or handling fine jewelry and luxury goods is a plus.
- Strong attention to detail and excellent organizational skills.
- Comfortable working on your feet for extended periods and lifting up to 50 lbs.
- Familiarity with warehouse systems such as ShipStation, Cin7, or similar platforms is a plus.
- Positive energy, team-oriented mindset, and strong communication skills.
- Punctual, dependable, and capable of working effectively in a fast-paced environment.
- Commitment to maintaining a clean, organized, and safe work environment.
Equal Opportunity Employer:
Awe is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.