Creative Operations & Project Manager

Creative Project Manager (Retail / Print / Store Experience)

Hybrid 4 days/week onsite | Phoenix, AZ

Our client, a national retail organization, is seeking a Creative Project Manager to support a fast-paced internal Creative Team during a period of significant growth and transformation. With new executive leadership in place, priorities have intensified with a strong focus on the in-store experience, including store design, layout, signage, and product presentation.

This role supports a high-volume creative environment and is well suited for a flexible, proactive project manager who thrives in ambiguity, adapts quickly to change, and brings structure to complex creative workflows. The Creative Project Manager will take ownership of key retail initiatives, including store signage and special projects such as developing comprehensive in-store standards and guidelines.

Key Responsibilities

• Independently manage creative projects from concept through production and replenishment
• Own store signage programs and special retail projects
• Manage timelines, scopes, resources, documentation, and approvals
• Partner closely with creative, marketing, operations, and external vendors
• Oversee print production workflows, prototyping, sampling, and testing
• Drive financial compliance through purchase orders and invoice approvals
• Identify risks, resolve issues proactively, and adapt plans as priorities shift
• Provide clear status reporting and stakeholder communication
• Champion creative operations, process improvements, and best practices

Qualifications

• 4–5 years of creative project management experience (agency or in-house)
• Strong understanding of print production and retail creative processes
• Experience managing complex, cross-functional creative projects
• Proficiency with project management tools such as Workfront (preferred), Asana, Wrike, or Monday.com
• Highly organized, detail-oriented, adaptable, and solutions-oriented
• Strong communication and relationship-building skills

This is an opportunity to join a dynamic retail creative environment where priorities move quickly and strong project management is critical to success. Ideal candidates bring energy, flexibility, and a passion for creative operations in a high-impact setting.