What are the responsibilities and job description for the Community Development Manager position at 24 Hour Home Care - Corporate Division?
WHO WE ARE:
24 Hour Home Care is a trusted in-home care company committed to making a positive impact in people's lives every day. For more than 15 years, it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabilities. Today, it provides caregiving services to more than 16,000 clients and employs more than 16,000 caregivers. By putting people first, striving for excellence, and investing in purposeful innovation, 24 Hour Home Care redefines what it means to care. Learn more at www.24hrcares.com.
WHO YOU ARE:
You are a passionate and performance-driven team player, eager to take on a key role in our company's growth. You embody Team 24's Care & Compete Principles and Competencies:
In the spirit of Own(ing) It With Courage, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page
Sound interesting? Read on for more details!
THE ROLE:
The Community Development Manager drives statewide growth of non-medical caregiving services for Veterans. This role combines direct sales and strategic development—prospecting, nurturing, and maintaining partnerships with VA medical centers, Veteran Service Organizations, and community-based referral sources. In addition to building referral pipelines and achieving growth goals, the manager creates scalable playbooks, processes, and tools to expand the VA service line across the broader sales organization, ensuring sustainable, high-quality access to care for Veterans.
Primary Responsibilities
Generate leads, referrals, and admissions through consistent in-field and virtual outreach with community and VA partners.
Build and execute territory sales plans using the company's sales methodology to achieve and exceed growth goals.
Develop playbooks, processes, and tools that enable the broader sales team to execute the VA go-to-market strategy.
Deliver engaging presentations and in-service trainings to educate referral sources and drive utilization of services.
Track and analyze performance metrics, developing SMART actions to optimize sales and accelerate expansion.
Maintain accurate records of contacts, leads, and activities in Salesforce while providing timely market feedback.
Represent the company at community and philanthropy events to strengthen brand presence and relationships.
This is a hybrid position, with 80% of time in field and traveling statewide.
WHAT YOU BRING TO THE TABLE:
Skills
Proven ability to meet and exceed sales targets and build lasting relationships
Excellent communication, presentation, and public speaking skills
Strategic planning and territory management capabilities
Strong organizational skills and attention to detail
Receptive to coaching and committed to continuous professional growth
Proficiency with Microsoft Office and Salesforce
Flexibility to work outside normal business hours and travel extensively (up to 80%)
Qualifications
3-5 years of sales or business development experience preferred
- Candidates must have prior experience managing accounts, contracts, or partnerships with the U.S. Department of Veterans Affairs (VA).
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Current driver's license, auto insurance, and reliable transportation
WHAT WE BRING TO THE TABLE:
24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.
Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers, ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.
Upon review, should criminal history have a direct, adverse, and negative relationship, 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point, 24 Hour Home Care will review the prospective hire's written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined, 24 Hour Home Care will provide a copy of the Second Individualized Assessment.
Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.
- By Email: info@dcba.lacounty.gov
- By Web: https://dcba.lacounty.gov/contact-us/
- By Phone: (800) 593-8222
For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).
