Front Desk/ Receptionist / Service Center Greeter

Duration: 6 months

Shift timing: 12 Noon - 04 PM. 4*5 – 20 hours a week

Description:

• The Service Center Greeter welcomes customers, assists with check-in and scheduling appointments, verifies required documents, processes select applications, answers general questions, and supports additional tasks to ensure a smooth customer experience.
• The Driver's License Service Center Greeter plays a key role in delivering an exceptional experience for all visitors.
• This position is responsible for greeting customers upon arrival, assisting with check-in for scheduled appointments, and coordinating same-day or future appointments as needed.
• The role ensures that customers have all required documentation for their visit and provides guidance throughout the process.

Key Responsibilities:

· Welcome and check in customers for scheduled appointments in a professional and friendly manner.

· Assist customers with scheduling same-day or future appointments, ensuring accuracy and efficiency.

· Verify that customers have all necessary documents and provide clear instructions when additional information is required.

· Process and review select customer applications for completeness and compliance with established guidelines.

· Respond to general inquiries regarding procedures, requirements, and available services.

· Provide support for other administrative tasks and projects as assigned.

• Maintain a positive and helpful attitude to ensure a smooth and pleasant customer experience.

About our Company: -

22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000 people including 600 Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115 Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80 commercial clients.

Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Pay: $14.00 - $15.00 per hour

Ability to Commute:

• Dubuque, IA 52003 (Required)

Work Location: In person

Salary : $14 - $15