Retail Portfolio Property Manager

Company

Our client is a privately held real estate investment and management firm with 55 years of experience acquiring, developing, and managing high-quality assets across the U.S. This includes a 150 properties, 10M sq ft, including mixed-use, retail, office, residential, hospitality, self-storage, senior and student housing and industrial assets.

Position

Reporting to the Vice President of Operations, the Property Manager will manage a portfolio of retail properties in Florida, six centers overall, including a combination of vacant land, retail centers and malls.

Up to 25% travel is required.

Responsibilities

• Manage third party contracted services (e.g. sweeping, landscaping, portering, security, etc.) including issuing RFP’s, negotiating contracts, contract renewals, and processing invoices.
• Maintain day-to-day communication with tenants, including handling tenant issues and complaints, timely resolution of service requests, operational issues (e.g. pothole repairs, parking lot lighting outages, etc.).
• Prepare annual expense budgets for each property and explanations of variances to the approved budget.
• Schedule and oversee all approved capital improvements. Depending on the complexity of the project, the Property Manager will assist the construction department as needed.
• Schedule and oversee work for tenant fit-outs or assist the construction department with the tenant fit-outs as needed.
• Assist leasing team with leasing activities.
• Be available to handle emergency situations and ensure timely resolution for urgent issues.
• Prepare quarterly property inspection reports.
• Conduct move-in and move-out meetings with tenants and prepare the internal move-in and move-out notices.
• Regularly travel to and inspect properties.
• Other duties as assigned.

Qualifications

• Bachelor’s degree preferred.
• RPA (Real Property Administrator) or CSM (Certified Shopping Center Manager) designation is ideal.
• 4 years of retail property management experience.
• Proficiency with MS Word, Excel and property management software such as Yardi, MRI and Nexus.
• Experience creating and managing budgets and producing monthly, quarterly, and yearly property management reports.
• Multi-site property management experience is required.
• Valid driver’s license and reliable transportation are required.

Personal Skills & Attributes

• Strong organizational, analytical, interpersonal skills.
• Excellent written and verbal communication skills, including experience with commercial property tenant relations.
• Strong work ethic with ability to set priorities and manage them.
• Ability to set personal and project priorities and demonstrate strong organizational skills in day-to-day and long-term planning and execution.