What are the responsibilities and job description for the Development, Communications and Strategic Partnerships Manager position at 2-1-1 Big Bend?
- Prepare, manage, and implement the agency’s comprehensive fundraising, marketing, and public relations plans in collaboration with the board of directors, staff, alumni, and community volunteers.
- Develop and maintain a compelling case for support; create and update fundraising collateral materials.
- Plan, coordinate, and oversee an integrated annual giving program, including signature events (e.g., A Night of Hope), direct mail appeals, online fundraising campaigns, and the Friends of 2-1-1 initiative.
- Cultivate, steward, and expand strategic partnerships with local universities, hospitals, and other key institutions to strengthen 211 Big Bend’s role as a vital community resource.
- Proactively build relationships across Franklin, Gadsden, Jefferson, Liberty, Madison, Taylor, and Wakulla counties to increase regional awareness, partnership opportunities, and community support.
- Provide staff support with the board’s Fundraising and Advocacy Committee, and other event-related or fundraising committees; attend board meetings as needed.
- Assist with the development and oversight of fundraising and marketing budgets.
- Recruit, train, and manage volunteers and interns to support fundraising, marketing, and public relations activities.
- Maintain and grow relationships with current agency partners while actively seeking new partnership opportunities.
- Provide administrative and operational support to the business office as needed.
- Adhere to the Code of Ethics for fundraising professionals and champion the Donor Bill of Rights (Association of Fundraising Professionals – AFP).
- Fundraising Expertise: Experience developing and executing comprehensive fundraising strategies (annual giving, events, mail/email campaigns, donor cultivation).
- Marketing & PR Knowledge: Skilled in strategic marketing, brand positioning, public relations, and digital communications.
- Event Planning: Ability to plan and manage signature fundraising events (like "A Night of Hope").
- Partnership Development: Proven track record in cultivating institutional partnerships (e.g., with universities, hospitals).
- Outreach: Experience working in community engagement,
- Budgeting: Ability to create, manage, and monitor fundraising and marketing budgets.
- Communications Tools: Proficient in using CRM systems, email marketing tools, social media platforms, Canva/Adobe, Microsoft Office, etc.
- Board Collaboration: Comfortable working with nonprofit boards and committees on fundraising and strategy.
- Fundraising Ethics: Familiarity with AFP’s Code of Ethics and Donor Bill of Rights.
- Strategic Thinker: Able to see the big picture while managing tactical details.
- Relationship Builder: Naturally warm, engaging, and skilled at building trust with stakeholders and donors.
- Collaborative: Comfortable working across teams, departments, and with external partners.
- Creative Communicator: Strong storytelling and message development abilities to inspire giving and support.
- Adaptable & Resourceful: Flexible in a dynamic nonprofit environment, especially when resources are limited.
- Mission-Driven: Deep belief in 211 Big Bend’s mission and passion for helping people in crisis.
- Organized & Detail-Oriented: Manages multiple priorities and deadlines with precision.
- Empathetic Leader: Approaches work with compassion, emotional intelligence, and a community-centered lens.
- Proactive Problem Solver: Takes initiative to improve systems and find creative solutions to challenges.
- Ethical & Trustworthy: Committed to donor confidentiality and upholding professional standards.
- Health Care Plan (Medical, Dental & Vision)
- CHP Employer or Blue Cross 100% paid for employees
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources