What are the responsibilities and job description for the Regional Program Manager position at 180 Degrees Inc?
Sign on Bonus: Sign on Bonus of $600 (Half paid out at 3 months and the other half at 12 months).
Salary Range: $39.42 - $41.82 hourly; $82,000 - $87,000 annually
Benefits:
- Sign on Bonus of $600 (Half paid out at 3 months and other half at 12 months).
- Paid time off (PTO)startingat18 days annually.
- Medical, Dental, FSA & HSA options
- Life, STD, LTD,
- 401K company match up to 4%
- 12 paid company holidays
Description (Reason Position Exists):
The Regional Program Manager expands and deepens 180 Degrees’ impact across the regions we serve. Acting as a trusted regional ambassador, this role leads strategic outreach, builds strong partnerships with counties and community providers, strengthens referral pathways, and positions 180 Degrees as a knowledgeable resource and subject matter expert for youth and families.
This position is 60% community-facing (outreach, partnerships, Advancement activities, referral development, events) and 40% internally focused (program oversight, budget review, compliance, support to program leadership).
This position also serves as a key partner to the Advancement Department, helping strengthen visibility, donor engagement, site-based branding, event participation, and messaging in the communities we serve. Approximately half of the community-facing time is spent on referral network development and system partnerships, and half on Advancement priorities including marketing and communications, event support, donor cultivation activities, and foundation engagement.
Internally, the Regional Program Manager provides leadership to assigned shelter programs by ensuring program goals, budgets, compliance expectations, and quality standards are achieved. This role is relational, organized, and strategic, bridging internal operations with external community engagement.
The Regional Program Manager has direct reports.
This position is 40 hours per week; FTE 1.0.
Program Portfolio:
Regional Program Managers oversee the youth shelters, other residential programs, and outreach teams within their assigned geographic region. Responsibilities include, but are not limited to, supporting program leadership; ensuring consistent implementation of organizational standards; and maintaining strong relationships with counties, community partners, and referral networks across the assigned region.
East Metro Region
- Programs: Brittany’s Place Shelter (8 beds); Brittany’s Place Transitional Living Programs (10 beds across two sites); and East Metro Youth Outreach Team
- Counties Served: Anoka, Chisago, Dakota, Hennepin, Isanti, Ramsey, and Washington
West Metro Region
- Programs: Hope House Emergency Shelter (6 beds); STAY Program – Hotel Shelter (3–5 beds at any time); and West Metro Youth Outreach Team
- Counties Served: Anoka, Carver, Dakota, Hennepin, Scott, and Washington
Southeast Minnesota Region
- Programs: Rochester Youth Shelter & Community Resource Center (12 beds); Olmsted County Foster Care Programming; and Southeast Region Outreach Team
- Counties Served: Blue Earth, Brown, Dodge, Faribault, Fillmore, Freeborn, Goodhue, Houston, LeSueur, Martin, Mower, Nicollet, Olmsted, Rice, Sibley, Steele, Wabasha, Waseca, Watonwan, Winona
Central Minnesota Region
- Programs: St. Cloud Youth Shelter & Resource Center (12 beds); and Central Region Outreach Program
- Counties Served: Aitkin, Benton, Cass, Chisago, Crow Wing, Kanabec, Mille Lacs, Morrison, Pine, Sherburne, Stearns, Todd, Wright
Duties and Responsibilities include the following. Other duties may be assigned.
Community Outreach, Partnerships, & Advancement Integration (60%)
- System & Referral Network Development:Serve as the regional representative of 180 Degrees, building relationships with counties, youth-serving agencies, schools, law enforcement, and community partners.Strengthen and expand referral networks to increase youth access to shelter, outreach, and stabilization services.Coordinate and host community-facing events, workforce workshops, partner meetings, and tours.Identifysystem-level gaps and opportunities for collaboration, partnership, and regionalresource-sharing.
- Marketing, Communications, & Site-Based Branding (Advancement Focus):Support site-based branding and visibility efforts by coordinating with Advancement on messaging, signage, partner communications, and local marketing efforts.Promote events, sponsorship opportunities, and community initiatives that elevate 180 Degrees’ presence.Ensure all external communications, materials, and outreach activities reflect 180 Degrees’ mission, values, and brand standards.Gather stories, client highlights, and program successes to support Advancement and storytelling efforts.
- Donor Development & Public Engagement (Advancement Focus):Serve as the regional “external face” for community meetings, public events, and local media contacts asappropriate.Host site tours, partner visits, volunteer groups, and donor engagements in collaboration with Advancement.Support donor recognition activities at shelter sites, such asacknowledgements, plaques,orimpact updates.
- Foundation & Grant Support (Advancement Focus):Assist Advancement with foundation relationship-building in the region through networking, introductions, and cross-agency connections.Host or co-host foundation site visits todemonstrateimpact, highlight program needs, and align with funder interests.Support grant compliance for assigned regional programs, including data integrity, program implementation, and adherence to funder requirements.
Program Oversight & Leadership (25%)
- Provide coaching and supervision toprogramleadership.
- Ensureprogram’sgoals, strategies, culture, and expectations are clear and consistently implemented.
- Monitor bedutilization, budgets, and program performance goals; collaborate with Finance andprogram leadershipto meet targets.
- Maintain compliance with all licensing, contracting, and internal policy requirements.
- Promote accountability, integrity, and excellence in service delivery and team culture.
Advance Shared Goals with Internal Departments (15%)
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Collaborate with internal departments to support seamless operations, alignment, and organizational success, including:
- Quality: compliance, licensing, policies, reporting, audits
- Finance: budgeting, revenue monitoring, expense alignment
- Human Resources: staffing, recruitment, onboarding, culture, and training
- Facilities: site safety, maintenance, and improvements
- Participate in internal workgroups, committees, and cross-functional initiatives to support organizational priorities and strengthen communication across programs.
- Collaborate regularly with Regional Program Managers in other geographic areas to ensure consistency, shared learning, and alignment across all youth programs.
- Attendleadership meetings, strategic planning sessions, and other organizational gatherings as needed torepresentregional needs and contribute to decision-making.
- Promote consistent messaging, accountability, and transparency across programs and departments through clear,timely, and professional communication.
I will have performed my job well when I:
1. Build and Sustain Strong Community & Advancement Partnerships
- Maintain strong, recurring relationships with county partners, schools, agencies, funders, and donors
- Document community partnerships in Salesforce accuratelyand timely.
- Host or co-host at least one community-facing event per month.
- Maintain a comprehensive regional outreach and event calendar aligned withprogram leadershipand Advancement.
- Represent 180 Degrees clearly and confidently in community settings, serving as a trusted connector, advocate, and storyteller.
- Strengthen referral pathways and increase youth access to services across the region.
2. Provide Effective Leadership for Regional Programs
- Ensure program expectations, goals, and culture are fully implemented at each site.
- Monitor and meet bedutilization, budget, and performance goals.
- Ensure regulatory, licensing, and internal compliance is consistently met.
- Support, coach, and developprogram leadershipin the region.
- Communicate trends, needs, and opportunities to leadership proactively.
3. Advance Organization-Wide Priorities Across Departments
- Support Advancement with branding, donor recognition, storytelling, and regional visibility.
- Supportinternal teamsin achieving shared goals for each site.
- Use clear,timelycommunication to ensure consistency and alignment across programs.
Qualifications:
- Bachelor’s degree in social work, Human Services, Public Administration, or a related field and 5 years of experience in social services, youth development, homelessness response, or similar;an associate’s degree and relevant work experience can be substituted onaon a year-for-year basis.
- Master’s degree in social work, Public Administration, Nonprofit Management, or a related fieldstronglypreferred.
- LSW, LICSW, LPCC, or relatedpreferred.
- 3 years of supervisory experience, including coaching, staff development, and program leadership.
- Valid driver’s license and reliable transportation to independently travel across the region.
Essential Competencies:
- Strong leadership presence with the ability to coach, inspire, andaccountability.
- Skilled relationship-builder who thrives in community-centered work and systems-level engagement.
- Clear and confident communicator;able to adapt messaging for youth, partners, staff, and funders.
- Strategic thinker with the ability toidentifycommunity needs, gaps, and opportunities.
- Skilled at developing and delivering branded communications, such asflyers, updates,oroutreach reports.
- Comfortable with outreach activities, including cold calls, site visits, public speaking, and informal networking.
- Organizational mindset, with experience setting goals, aligning budgets, and meeting performance metrics.
- Demonstrated success in community outreach, system partnership, or regional service coordination,includes engaging diverse partnerssuch ascounties, schools,oragencies.
- Experience in program budgeting, bedutilizationgoals, or contract/grant performance is strongly preferred.
- Strong relationship-building, communication, and public speaking skills, with experiencerepresentingan organization in community or systems-focused settings.
- Ability to understand and support compliance, licensing, and quality standards related to youth programming or social services.
- Commitment to 180 Degrees’ mission, values, and goals,including youth safety, dignity, and well-being.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, talk, and drive. The employee is frequently required to sit.
Positively Contribute:
Positively Contribute to the 180 Degrees Vision and Mission. Vision: Every person can experience hope for the future and reach their full potential. Mission: 180 Degrees creates safe spaces and services that honor each individual’s healing journey.
Non-Profit Location/Work Environment:
This is an on-site position that includes community outreach and being actively engaged in the community. Must be able to work extended hours for events and special projects when needed. This role may include scheduled on-call responsibilities. As 180 Degrees operates programs that run 24/7/365, leaders are expected to maintain reasonable availability to support urgent or time-sensitive needs that arise outside of typical business hours.
About 180 Degrees:
This is an exceptional opportunity to join a fast-growing non-profit organization. Founded over 50 years ago, 180 Degrees is recognized for piloting innovative solutions to address challenges of homelessness, sexual exploitation, poverty and incarceration. With program sites around the state, 180 Degrees continues to expand its portfolio of programs and services now impacting the lives of over 2,000 youth and adults each year. We seek leaders who will guide the next growth phase of our organization.
Equal Opportunity Employer:
180 Degrees, Inc. is an Equal Opportunity Employer
180 Degrees’ intention is for our staff to reflect the communities we serve. We actively encourage women, people of color, differently abled and other diverse candidates to apply for open positions.
Salary : $82,000 - $87,000