What are the responsibilities and job description for the Youth Advocate (On call) position at 180 Degrees Inc?
Sign on Bonus: Sign on Bonus of $600 (Half paid out at 3 months and the other half at 12 months) for eligible employees.
Benefits:
- Sign on Bonus of $600 (Half paid out at 3 months and other half at 12 months).
- Paid time off (PTO) starting at 18 days annually for benefit eligible employees; sick and safe time for non-benefit eligible employees
- Medical, Dental, FSA & HSA options
- Life, STD, LTD
- Employee Assistance Program (EAP)
- 401K company match up to 4%
- 12 paid company holidays
Schedule:
Part-time: 8am - 4pm, Sat-Sun; with every weekend
Position Description:
Youth Advocate: Be the steady presence a young person needs at Rochester Youth Shelter.
180 Degrees believes every young person deserves a safe place to land, no matter what brought them to our door. Our emergency youth shelters provide shelter and stabilization for those 12–19 facing homelessness, family conflict, exploitation, or involvement with child welfare, probation, or law enforcement. For many of these youth, our program is the first stable, structured environment they've had in a long time. Our team is what makes that possible.
As a Youth Advocate, you're the heartbeat of our shelter program, the consistent, caring adult who shows up every shift and makes safety feel real. You're not behind a desk. You're in the milieu, building trust, modeling life skills, de-escalating tough moments, and reminding teens in crisis that someone's got their back, all while working alongside a full team of case managers and support staff dedicated to helping youth stabilize, heal, and move forward.
What you'll actually do:
- Be a stabilizing, trustworthy presence for youth navigating trauma, instability, and uncertainty
- Build genuine relationships that help youth feel seen, safe, and supported
- Manage the day-to-day rhythm of the shelter: milieu management, structure, and support
- Step in with calm, skilled de-escalation when emotions escalate
- Help with daily living needs, because healing starts with the basics
- Support medication management, ensuring youth stay safe and on track with their health needs
- Collaborate closely with a team of Youth Advocates, case managers, and support staff to create a consistent, unified experience for every young person in shelter
- Support case management goals and keep solid documentation by providing direct impact to the youth
This role is for you if:
You believe every young person deserves stability. You stay calm when things get chaotic. You show up consistently, because consistency is what rebuilds trust. You maintain professional boundaries, safeguard confidentiality, and hold yourself to the highest ethical standard. And you want a job where the work is real, human, and meaningful every day on every shift.
Qualifications:
- 21 years of age.
- Valid driver’s license and auto insurance required.
- Ability to pass a criminal background study.
- Experience working with youth preferred.
- Must be able to lift, reach, bend, stoop, kneel, and use flights of stairs.
- Must be able to walk regularly and frequently, including ascending and descending flights of stairs, to conduct safety checks.
- Lifting and physical requirements as required for kitchen and meal preparation duties; and as required to perform the essential functions of this position.
Essential Competencies:
- Cultural competence and commitment to diversity, equity, and inclusion.
- Ability to build rapport with youth while maintaining boundaries.
- De-escalation, crisis response, and conflict-resolution skills.
- Ability to prioritize and multitask in a fast-paced environment.
- Strong observational and communication skills.
- Basic food preparation skills.
- Basic computer skills and ability to complete electronic documentation.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use a computer. The employee is frequently required walk, stand, and go up and down stairs.
Work Environment:
This is an on-site, awake position at our newly built, state of the art facility in Rochester.
About 180 Degrees:
This is an exceptional opportunity to join a fast-growing non-profit organization. Founded over 50 years ago, 180 Degrees is recognized for piloting innovative solutions to address challenges of homelessness, sexual exploitation, poverty and incarceration. With program sites around the state, 180 Degrees continues to expand its portfolio of programs and services now impacting the lives of over 2,000 youth and adults each year. We seek leaders who will guide the next growth phase of our organization.
180 Degrees, Inc. is an Equal Opportunity Employer
180 Degrees’ intention is for our staff reflect the communities we serve. We actively encourage women, people of color, differently abled, and other diverse candidates to apply for open positions.
Schedule
Part-time: 8am - 4pm, Sat-Sun; every weekend
Salary : $22 - $23