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Processor IV

1199SEIU Benefit and Pension Funds
Hicksville, NY Full Time
POSTED ON 1/14/2026
AVAILABLE BEFORE 2/12/2026
Requisition #:

6750-6751

# of openings:

2

Employment Type

Full time

Position Status

Permanent

Category

Bargaining

Workplace Arrangement

Hybrid

Fund

1199SEIU National Benefit Fund

Job Classification

Non-Exempt

Responsibilities

  • Review suspense reason of medical claims and determine actions to be taken to handle edit
  • Verify information entered in medical claims system (QNXT) is correct, including patient’s name, provider tax identification number and suffix, diagnosis and procedure codes
  • Access medical claim image and other reference materials as appropriate
  • Apply contractual benefits, medical policy, and operational procedures to finalize claim
  • Handle adjustments and reversals of previously paid medical claims as necessary
  • Review and handle call tracking tickets as assigned
  • Research eligibility issues in Vitech (V3)
  • Review and handle EOBs as assigned
  • Research and complete request refund form
  • Complete medical inquiry form for Medical Consultant
  • Handle complex edits and manual pricing
  • Perform additional duties and projects as assigned by management

Qualifications

  • High School Diploma or GED required, some college or degree preferred
  • Minimum of two (2) years’ experience examining and resolving medical claims in a health insurance or benefits environment required
  • Thorough knowledge of medical claims processing including major medical, office visits, surgery, anesthesia, lab and x-rays required
  • Knowledge of eligibility systems including Coordination of Benefits (COB) and Consolidated Omnibus Budget Reconciliation Act (COBRA) benefits required
  • Excellent oral and written communication skills
  • Demonstrated organizational skills with ability to multi-task and follow up
  • Good problem-solving skills with ability to work independently and as a team player
  • Ability to work independently and as a team player
  • Excellent data entry skills with a minimum 6,000 KPH and 6% or less error rate required
  • Must meet performance standards including attendance and punctuality

Salary.com Estimation for Processor IV in Hicksville, NY
$55,806 to $73,650
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