Business Title: Associate Director, SaaS Product Management

Requisition Number: 111955 - 86

Function: Business Support Services

Area of Interest:

State: TX

City: Austin

Description:

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking an Associate Director, Product Management to join our Digital Nexus technology organization. This is a remote work oppurtunity.

Responsibilities

• Oversee the demand management of all incoming project demand, forecast the staffing and recoverability of the demand to meet both project delivery and internal demand operations

• Own the vision and Product Roadmap of aligned application / platform products, ensuring alignment with wider business functions

• Schedule and conduct regular project meetings and product performance reviews to enhance the program and address any escalated issues

• Lead design and implementation of the Platform/Application Configuration and Development process working with cross-functional teams; communicate clearly, and accept 'Epics' and 'Stories' in the backlog

• Establish strong collaborative relationships with business leaders, DPMO and Journey Partners by gaining a thorough understanding of their needs and business operations, in order to provide the best possible solutions

• Collaborate with the Service Portfolio Management function to ensure deliverables align with Services under management

Qualifications

• Minimum eight years of recent experience providing technical leadership to a team in a complex technology environment with deep knowledge of SaaS Platform configuration, development and improvement methodologies

• Bachelor's degree from an accredited college or university is preferred; PMP and CSM certifications are preferred

• Comprehensive knowledge of ITSM and Service Delivery; ability to manage complex processes; must have a value driven mindset and work experience in mature product and service management; understanding of Agile development practice

• Strong technical leadership skills by understanding what needs to be achieved and ensuring the solution satisfy the requirements; possess a quick learning agility and solid business acumen with the capability to connect cross-functionally; effective at prioritizing, delegating, and working within high performing teams to lead/support teamwork (demand/capacity management)

• Able to understand challenges or underlying concerns, share ideas and develop effective responses or escalate to higher management, understand trade-offs, and decide at the platform level

• Exceptional verbal/written communication, collaboration, analytical, and presentation skills to lead a customer service-oriented and teamwork-driven; must be able to participate in strategic initiatives for the team as well as foster the development of high-performance teams and interface with all levels of the organization

KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at 'Benefits & How We Work (https://www.kpmguscareers.com/why-kpmg/#benefits) '.

Follow this link to obtain salary ranges by city outside of CA: https://www.kpmg.us/work-for-kpmg/pay-transparency.html/?id=6780_9_24

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link ( https://assets.kpmg.com/content/dam/kpmg/us/pdf/2018/09/eeo.pdf) contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).

GL: 4

GF: 15310