About the Company

The mission of Navos is to improve the quality of life of people vulnerable to mental illness by providing a broad continuum of trauma informed care with a focus on recovery and resilience. Navos responds to the needs of people with mental illness in King County. Services are targeted to those who live at or near poverty, often as a result of their mental illness. Navos is committed to embracing equity and inclusiveness in everything we do. Our efforts are intentional, deliberate, and a fundamental part of the everyday expectation for working at Navos.

Position Summary

The Program Manager, Child Youth and Family Outpatient Services provides programmatic oversight and support, as well as provision of direct service within the Child Youth and Family Outpatient Services. Under the direction of the Director of Child Youth and Family Outpatient Services this position will be responsible for program development, provision of client services, implementation of agency and department initiatives, supervising and supporting outpatient clinical staff and interns, and coordination of all aspects of daily outpatient program functioning with their assigned program.

The successful candidate will possess the following skills, abilities and experience:

Essential Duties and Responsibilities include the following.

About the Position

Clinical and administrative supervision of staff therapists and interns as assigned. Oversees in staff and intern selection, provides performance evaluation, training and development to supervisees, reviews and approves time sheets.

Communicates and coordinates across agency departments regarding aspects of agency or program business, represents the Child and Family Program with an outside of agency as assigned.

Has oversight for chart reviews within program; responsible for utilization review of program; ensures required documentation of staff is complete and timely.

Clinical and administrative supervision of staff therapists and interns as assigned.

Representation of Child, Youth and Family Program within and outside of agency as assigned.

Provides performance evaluations of supervisees.

Assists in chart reviews; responsible for utilization review of program; ensures required documentation of staff is complete and on time.

Participation in Officer of the Day and After Hours on call rotation.

Provides clinical and supervisor duties in accordance with best practices guidelines, recovery/resilience and Trauma Informed model of client centered care, and agency policies.

Participate in the department budget.

Management of contract obligations/reports within program.

Time sheet review and approval; communication and coordination across agency departments regarding aspects of agency or program business.

All of these duties are part of an overall agency mission to provide service to individuals and families that are vulnerable. We provide services and strive towards excellence reflecting values of collaboration, respect, resiliency, hope, personal choice, humility, diversity, care, and compassion.

Other duties as assigned.

Position Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

A Professional interest and commitment to working with children, youth and families who have mental health issues.

Must have excellent communication skills, both written and oral.

Ability to move back and forth between working environments, to work well within a team model, provide collaborative leadership, and ability to work independently.

Ability to provide ongoing coordination of case management services, therapy, assessment, treatment planning, resource identification and development, advocacy, service monitoring and follow-up, collateral supports and clinical services as appropriate to assigned caseload.

Able to model and lead with respect, tact and sensitivity.

Must be able to manage documentation requirements as set by agency and contracts.

Able to work cooperatively in a multidisciplinary team approach, according respect to others based on knowledge and experience as well as discipline.

Supervisory Responsibilities

This position directly supervises staff and interns within the Child, Youth and Family Program as assigned. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems.

Education and/or Experience

Master’s Degree in Behavioral Sciences from an accredited college or University

At least five years direct experience working with children, youth and families,

Minimum two years supervisory /management experience in human service

Certificates, Licenses, or Registrations

Is a Licensed Therapist in the State of Washington

Meets criteria for Child Mental Health Specialist

Current Washington State Driver’s License and proof of Automobile Insurance

#LI-JG1 Shift: Day shift Employment Type: Full-Time Regular