Job Title: Program Manager
Reports to: Director of Programs
Direct Reports : Site Coordinators, Club Leaders
Status: Full-time Salary; Exempt
Salary Range: $66,000 - $76,000 / annually
Position Information:
The Program Manager oversees the Woodcraft Rangers specialty programs offered during the school day as well as enrichment programs at selected after-school and summer learning sites. Special Program Manager supervises high quality club leaders at each site, conducts evaluation and assessment to ensure programming is dynamic and responsive to student needs and interest and engages community stakeholders, including parents, to garner meaningful and broad-based support of the program.
Position Responsibilities:
• Define and collaborate with new school contracts on developing High quality programs that service school needs before school, during school, weekends, or after school.
• Supervise and provide guidance and support for all site coordinators in the assigned region. Ensure Site Coordinators are equipped to deliver high caliber programs, meet compliance requirements, and provide a safe environment that minimizes risk.
• Build out a budget to meet the needs of a high-quality program and develop start up plans for new programs.
• Provide assistance with crisis-related issues.
• Devise program plans and associated budgets that reflect the dynamic needs of each school site.
• Ensure programs meet contractual and organizational goals and expectations, including fiscal and programmatic compliance.
• In collaboration with the Director of Programs and fellow Program Managers, devise an annual agency calendar that incorporates program cycles and plans that maximize attendance and impact at each site.
• Collaboratively design Continuous Quality Improvement plans to provide for optimal program evolution and implement tools and mechanisms for program evaluation and continuous quality improvement to satisfy compliance requirements for funders as well as provide for thoughtful program evolution. Provide consistent feedback to Director of Program Operations for consideration.
• Meet three times a year with leadership at each site and provide impact report at school year’s end (with Agency leadership). Provide periodic program updates (i.e., photos, stories, etc.) to school leadership to maintain engagement.
• Participate in and lead training at site, region, district, and agency level as necessary.
• Operate in an atmosphere of teamwork, inspiring all levels of program staff to deliver excellence.
• Liaise with HR department to ensure proper staffing in assigned region.
• Engage in cultivation and stewardship of stakeholder relationships as needed including but not limited to school and site leadership, district personnel and community leaders.
• Collaborate with development and communications staff to provide supportive narrative that illustrates impact and helps to tell the organization’s story to funders and other supporters.
• Other responsibilities as assigned.
Qualifications:
• Excellence in organizational management with the ability to inspire staff to manage and develop high-performance teams and develop and implement program strategies. Self- motivation and discipline to regularly set and achieve work goals.
• Track record of effectively leading a youth program with the ability to leverage strengths across program areas, excellent project management skills.
• Unwavering commitment to quality programs and data-driven program evaluation.
• Action-oriented, entrepreneurial, flexible, and innovative approach to program management.
• Ability to maintain a high level of poise and professionalism in all circumstances.
• Ability to initiate and build relationships with key stakeholders and program partners and interact via telephone and in person with institutional representatives.
• Demonstrated ability to take primary responsibility for diverse number of projects and to complete them in a timely manner with limited supervision.
• Ability to work collaboratively in a team setting.
• Ability to work nights and weekends as needed.
Education & Experience:
A bachelor’s degree with 2 years of program experience at supervisor level in similar role, 3 years of management experience OR any appropriate combination of education and experience.
Special Skills:
Ideally, we are looking for someone who is energetic, ambitious, goal-oriented, and creative, with the ability to work both independently and collaboratively, with a talent for building strong and productive relationships across constituencies. Ability to present facts and recommendations effectively in oral and written form. Superior writing ability and analytical skills. Detail-oriented.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel and use a computer. The employees are frequently required to talk, hear, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to a computer monitor. The noise level reflects typical work environment for job description.
THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB.

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