1 it specialist Job in denver, co
Solari is Hiring an IT Specialist Near Denver, CO
Responsibilities
- Provide initial response to all helpdesk tickets and ensures user experience as it relates to IT issues are resolved quickly and accurately.
- Documents and assigns daily work items and tasks in helpdesk ticketing system. Escalate issues to Manager and IT Specialists as necessary
- Prioritize support requests ensuring responsive ticket times, and reports metrics.
- Communicates effectively with all staff, co-workers, and 3rd-partner agencies to resolve end user support issues.
- Perform full system imaging, reimaging, and hardware deployment.
- Manage and track IT assets/inventory in a consistent and accurate manner.
- Assist in supporting networking equipment such as switches, routers, and cabling.
- Maintain and update Knowledge Base and out-performing service delivery SLAs.
- Monitor and support CRN infrastructure connectivity including VPN, Wireless, and Internet access.
- Maintain applications such as MS Office 365, Electronic Health Record System (EHR), Adobe Acrobat, Interactive Intelligence and Genesys Cloud at a user level.
- Support all network security, patching, and antivirus systems.
- Participate in the maintenance of corporate Internet & Intranet applications.
- Works with IT leadership on updating or creating new company procedures and policy changes.
- Participates in on-call rotation to support local and remote users for 24/7/365 lines of business
- Other duties as assigned.
- Ability to prioritize and manage time, handle confidential or sensitive information professionally, act with a sense of urgency
- Ability to act professionally and maintains appropriate boundaries with clients and staff.
- Ability to report as scheduled to work, meetings, training, and job-related activities prepared and as scheduled.
- Ability to consistently demonstrate compassion and meet people with compassion; Effort, every interaction deserves my best effort; and Ownership, which drives the company's success.
- Maintains an open and accepting mindset by being an active learner, participating in discussions with others, trying new approaches and ideas, and being self-aware and self-reflective for continual personal, professional and leadership growth.
- 1-3 years of experience in IT helpdesk support or equivalent, Required
- A , N , Security Certification or equivalent, Preferred
- Associate's Degree in Information Systems or related field, Preferred
- We highly encourage all RMCP employees, regardless of their minimum qualifications, to apply for these opportunities. We truly value your experience with RMCP, and it will be taken into consideration during the application process. Join us in shaping the future of our organization and unlocking your full potential! **
Pay Range
$28.12—$46.87 USD
Working ConditionsWhile performing the job duties in the office or at a home office, the employee is frequently required to stand, walk, sit, and use hands; they must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Exposure to noise typical with office operations. Ability to hear and speak.
Who We Are & What We OfferSolari is an award-winning nonprofit that operates a 24/7 crisis line serving statewide in Arizona, Oklahoma and Denver. Our mission is to Inspire Hope through our talented and compassionate staff.
Since 2007, Solari has been providing crisis contact center services and in that short time has helped thousands of individuals and families connect to the help they need. Additionally, in that short timeframe, Solari has grown to expand services to a peer-run Warm Line, Serious Mental Illness (SMI) determinations, mobile team dispatches, crisis transportation services, emergency room-based assessments, Department of Child Safety (DCS) rapid response and crisis stabilization services, telephone follow-up to those who need it, tragedy support lines and other in-kind services to the community.
- Friendly work environment
- Generous paid time off (PTO)
- Health benefits (Medical/Dental/Vision) that start the first of the month following the hire date
- Competitive compensation
- Convenient office locations and Hybrid Schedule
- On-site fitness room free to all employees (Tempe Office)
- Basic Life Insurance
- Voluntary Life, Spouse, Child Insurance
- Critical Illness w/free dependents
- Critical Illness Spouse
- Short Term & Long Term Disability- Starts first of the month after 90 days of employment
- 401K & 401K Roth - Starts first of the month after 90 days of employment
- United Pet Care
- LifeLock for identity theft
- LYRA EAP Program- 25 free sessions for mental health per family member
Job Summary
Full Time
Social & Legal Services
$78k-96k (estimate)
05/27/2024
06/27/2024
crisisnetwork.org
TEMPE, AZ
100 - 200
2007
JUSTIN CHASE
$10M - $50M
Social & Legal Services
Related Companies
The job skills required for IT Specialist include Networking, Leadership, VPN, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Specialist. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Specialist job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Obtain Entry-Level Work (Timelines Vary).
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Pursue Vendor-Specific Certifications (Timelines Vary).
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Earn a Master’s Degree (Optional, Two Years).
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Accurately diagnose problems and deliver solutions, either through knowledge or research.
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Step 3: View the best colleges and universities for IT Specialist.
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