You haven't searched anything yet.
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities: • Field customer complaints when necessary • Connect with the housekeeping department to ensure guest accommodations are ready • Perform regular bookkeeping duties: make sure hotel guest information is current and correct • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Qualifications: • Has experience answering telephone calls and troubleshooting stressful situations • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred • High school diploma, GED, or equivalent • Exhibits working knowledge of Microsoft Office and reservation management systems • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Compensation: $15 - $18 hourly
•
Full Time
$30k-40k (estimate)
05/27/2024
06/09/2024
The following is the career advancement route for Hotel Front Desk Receptionist positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Receptionist, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Receptionist. You can explore the career advancement for a Hotel Front Desk Receptionist below and select your interested title to get hiring information.