**_What Clinical Operations contributes to Cardinal Health?_**

Clinical Operations is responsible for bridging the gap between the clinical users of the Presource products with the Presource production, quality, and sales teams. This position must balance the needs of the customer and the Presource quality team to achieve a positive customer experience. To achieve the position goals, the clinical operations specialist interacts with operations to provide clinical insights of customer experience when non conformances are sent.

Demonstrates extensive knowledge and understanding of relevant clinical operations, products, and services.

Influences customer perception about how the company is committed to provide a product of great quality.

Develops, plans, and manages site training programs to link the customer experience with defect awareness.

Serves as lead consultant and resource to internal and external customers in multi-site and/or complex environments.

Mentors internal staff regarding best demonstrated practices

Initiates discussion to obtain in-depth customer feedback for product and service improvement opportunities.

Understand the kit assembly/manufacturing processes.

**_Job Summary_**

Senior Clinical Operations Consultant collaborates with field sales teams to drive Cardinal Brand growth with customers. The team works alongside the Quality and Operations team to provide subject matter expertise related to product knowledge, procedural packs, pack design, clinical supply chain, safety compliance, product standardization and utilization.

This position reports to Quality Director.

**_Responsibilties_**

Present formal presentations to clinical groups

Present to clinical leadership and sales team regarding Cardinal Health Quality issues.

Apply clinical knowledge and expertise to Cardinal Health value proposition for Cardinal Health kits.

Provide clinical recommendations and best practices.

Understand the balance between clinical needs and fiscal responsibility when making product and practice recommendations.

Support internal projects and initiatives as required.

Assess clinical impact when raw material non conformances are communicated.

Serve as a resource to the Presource Complaints team.

**_Qualifications_**

6-8 years of Operating Room experience preferred.

End to End understand of procedural supply-chain, strong customer, kitting, and industry knowledge.

Results accountability, effective business acumen, presentation, and communication skills

Understanding of customer buying

Strong influencing skills, ability to work cross-functionally.

Effective project management, organization, and prioritization skills

Demonstrate advanced knowledge of Cardinal and customer industry (e.g., key competitors, technology, terminology, regulations)

Ability to travel 10% within respective territory.

Basic understanding of 820 QSR and ISO 13485 requirements.

**_What is expected of you and others at this level?_**

Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects

Participates in the development of policies and procedures to achieve specific goals

Recommends new practices, processes, metrics, or models

Works on or may lead complex projects of large scope

Projects may have significant and long-term impact

Provides solutions which may set precedent

Independently determines method for completion of new projects

Receives guidance on overall project objectives

Acts as a mentor to less experienced colleagues

**Anticipated salary range:** $102,000 - $145,700

**Bonus eligible:** Yes

**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with myFlexPay

Flexible spending accounts (FSAs)

Short- and long-term disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

**Application window anticipated to close:** 6/2/2024 *if interested in opportunity, please submit application as soon as possible.

_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._

_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._

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