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Salesforce Adoption Manager [74557]
Onward Search Austin, TX
Apply
$95k-118k (estimate)
Full Time 4 Days Ago
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Onward Search is Hiring a Salesforce Adoption Manager [74557] Near Austin, TX

Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All contractors will be paid as W2 employees.

Job Summary:

Join our Seller CRM team as a Salesforce Adoption and Process Manager, where you will play a pivotal role in enhancing our Salesforce CRM utilization. Your mission will be to spearhead user adoption strategies for Sales Cloud and Experience Cloud, serving as the vital conduit between our Salesforce user base and the Seller CRM Product team. We're looking for a candidate with a robust background in Salesforce consultancy, adept in business process design, and skilled in change management.

Key Responsibilities:

- Engage with departments not yet utilizing Salesforce CRM to pinpoint and integrate process improvements within the platform.

- Evaluate current processes using workflow process maps and structured business process discoveries.

-Design optimized future-state processes using Lean methodologies to enhance efficiency.

-Craft and execute a comprehensive Salesforce adoption strategy to boost user engagement organization-wide.

- Facilitate smooth Salesforce migrations through effective change communications.

- Perform training needs assessments, identifying knowledge gaps, and formulate targeted training initiatives.

- Create and conduct training sessions to educate users on Salesforce features and best practices, ensuring full realization of the platform's benefits.

- Offer continuous support to users, ensuring proficient and effective Salesforce use.

- Establish clear adoption success metrics, monitor user engagement, and pinpoint areas for enhancement.

- Lead change management efforts to foster Salesforce adoption.

Qualifications:

- At least 3 years of experience in Salesforce or CRM consultancy, business process design or change management.

-Expertise in at least one core area: Lead Management, Customer Support, Account Management, or Category Management best practices and standards.

- Analytical mindset with strong sales acumen.

- Salesforce certifications are highly regarded.

- Experienced in workflow business process mapping.

- Exceptional communication and interpersonal skills.

- Capable of collaborating with a global team across various time zones.

- Required to attend the office three days per week.

- Proactive and execution-focused.

Job Summary

JOB TYPE

Full Time

SALARY

$95k-118k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

05/18/2024

WEBSITE

onwardsearch.com

HEADQUARTERS

CHICAGO, IL

SIZE

25 - 50

FOUNDED

2007

CEO

JASON GUGGISBERG

REVENUE

$10M - $50M

INDUSTRY

Business Services

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About Onward Search

At Onward Search, weve made our home in the space between job search and hiring needs. Yes, we help great companies find the digital, creative and marketing talent they need (fast!), but to us, our work means much more than that. We are all about loving what we do. Our commitment to, and passion for, helping our talent connect with the perfect career opportunities is what makes us successful and keeps us on the cutting edge of the staffing industry. And, despite the hours of hard work that go into making each and every match, our ultimate commitment is to providing the best customer experience ... possible. Simply put, well never refer a candidate to a job that doesnt exactly match their experience and career goals, and we dont offer our clients talent that wont precisely fill their hiring and cultural needs. Contact one of our nationwide offices to learn more: http://www.onwardsearch.com/contact/ Must be at least 18 years old. Onward Search is a drug-free workplace. Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances, nationally and internationally. EOE/M/F/D/V/SO More
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