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Customer Service Associate
Steinhafels Waukesha, WI
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$35k-44k (estimate)
Full Time 1 Week Ago
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Steinhafels is Hiring a Customer Service Associate Near Waukesha, WI

Overview:

Steinhafels is now recruiting for a part-time Customer Service Associate to join our team at our Waukesha location. This position would include an average of 2 - 4 shifts per month working from our Waukesha store office. When not working in our beautiful store, you would work from your Wisconsin or Illinois home.

Steinhafels, founded in 1934, is an employee-owned, family-run company. Our associates have voted us a Top Workplace in Southeastern Wisconsin 10 times! With our positive company culture and strong focus on work-life balance for our associates, we continue to be an employer of choice and are looking to add to our dynamic team.
Based on eligibility, we offer many great benefits including a fantastic employee discount, paid training, paid time off, paid holidays, health & dental insurance, 401(k), participation in our Employee Stock Ownership Plan, and more. Finish
Responsibilities:
Primary responsibilities include: Assisting customers in-person and over the phone to inform them of actions taking place regarding their order (part ordered, exchange, delivery, etc...). Troubleshooting and working to resolve customer issues/complaints in a timely manner, and other duties as assigned.
Qualifications:

Must be computer literate, dependable, and have exceptional communication and customer service skills. Prior experience in a customer related field preferred. Working weekends and holidays would be a requirement, as well as some closing shifts.

Job Summary

JOB TYPE

Full Time

SALARY

$35k-44k (estimate)

POST DATE

05/03/2024

EXPIRATION DATE

05/16/2024

WEBSITE

steinhafelsmail.com

HEADQUARTERS

Waukesha, WI

SIZE

<25

INDUSTRY

Retail

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The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Associate job description and responsibilities

A strong associate will be able to quickly understand the customer’s problem and propose the best solution.

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Ability to professionally attend to the needs of customers.

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Apply for part-time Customer Service Associate roles and experience their spirit of community.

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Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Associate jobs

Best Colleges to Study Client Service Associate.

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Ensure all customer problems are resolved quickly to the satisfaction of the customer.

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Ensure confidentiality of customer data and careful handling of documents media packages.

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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

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Measure and analyze customer feedback.

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Step 3: View the best colleges and universities for Customer Service Associate.

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