PRIMARY RESPONSIBILITIES (@ 60% of the time). Serve as an operational reference to branch staff virtually by providing direction and assistance in resolving member problems and reducing risk. Provide approval and operational guidance to the Care Center teams by participating in the support chat. Be the process owner for transaction approval. Evaluate for ongoing efficiency and reduction of wait times. Serve as the team lead for documenting proces...
ESSENTIAL DUTIES TO BE PERFORMED WITH OR WITHOUT ACCOMODATION. PRIMARY RESPONSIBILITIES. Embody the Credit Union’s core values of Trust, Integrity, Teamwork and Making a difference and ensure that new employees understand and embrace these core values. Engages with the Commercial Relationship Manager’s to obtain necessary documents to fully underwrite and document credit requests. Reviews customer financial condition and assesses the customer's a...
LEADERSHIP AND MANAGEMENT RESPONSIBILITIES (50% to 60% of the time). Embody the Credit Union’s core values of Trust, Integrity, Teamwork, and Making a Difference and ensure direct reports embody these core values and apply them in daily activities. In partnership with the FCM, provide vision, enhance relationships, drive results, and serve as a principled role model for the branch staff. In partnership with the Financial Center Manager, provide g...
PRIMARY RESPONSIBILITIES. Embodies the Credit Union’s core values of Trust Integrity, Teamwork and Making a Difference. Serve as a strategic and trusted partner and advisor to business line leaders and hiring managers, staying informed on current and future staffing needs. Includes providing education to hiring managers regarding recruitment responsibilities, legal requirements, and candidate management. Directs selection and recruitment of emplo...
PRIMARY RESPONSIBILITIES. Answer video interactive phone calls in a timely and professional manner. Be positive and maintain professionalism at all times throughout the interaction. Provide resolution to member inquiries regarding account activity and balances, transfer funds between accounts, wire transfers, stop payments, order checks, process checks by phone and debit/ATM card processing. Achieve and maintain all required performance goals and...
Welcome. We are excited that you are interested in a career with WeStreet Credit Union. Our credit union is rich in history, loyal membership, and community presence. Behind the scenes, we’re an impactful alliance of sound business practices, visionaries, innovation, and sustainability. We are eager to be partners with upwardly mobile individuals willing to exercise our core values, demonstrate initiative, and further personal and professional go...
Tellers are the face of WeStreet Credit Union and are responsible for providing the highest level of service to members by performing Teller transactions, servicing accounts, responding to questions, and other transactional needs. Tellers are responsible for being friendly, professional, courteous, and should proactively look for opportunities to go above-and-beyond for members. Tellers are a valuable part of our team and help WeStreet stay true ...
POSITION SUMMARY. The Traveling Member Service Specialist (Traveling MSS) mirrors the same requirements as a traditional in-branch MSS. The Traveling MSS will be based at the Main branch and travel to the location that is in need. This position could travel to a different location daily and could report to the same location for a period of time. PRIMARY RESPONSIBILITIES. Embody the Credit Union’s core values of Trust, Integrity, Teamwork and Maki...
