Overview. The Director of Front Office Operations at The Westin ensures the smooth and efficient operation of Guest Services, Concierge, PBX, and Uniformed Services/Transportation. This role focuses on providing exceptional, luxury service to guests throughout their stay while maximizing room revenue and occupancy, adhering to Marriott's high standards of quality. Responsibilities. Motivate, coach, counsel, and discipline Front Office/PBX and Val...
Overview. With genuine care and consideration of our guests’ expectations, you will be responsible for setting up assigned tables for our banquet functions. You will warmly and enthusiastically serve our guests ensuring they have everything they desire including but not limited to. alcoholic and non-alcoholic beverages and food orders to guest tables. Responsibilities. Enjoy taking pride in your organization skills and efficient work ethic while ...
Overview. This position at The Westin shall strive to provide exceptional service to both internal and external guests at all times. S/he is responsible for providing support in maintaining the cleanliness of guest rooms, corridors, housekeeping storage, linen closets, and other assigned areas. This position is fully committed to ensuring that all procedures are performed to the department and company standards and serve as an ambassador for the ...
Overview. You will warmly and enthusiastically greet all incoming calls and assist callers with answers to their questions and ensure their calls are forwarded to their desired location. You are also an integral member of The Westin team that handles emergency situations by acting as the communication center and dispatcher for the emergency response team. Responsibilities. Enthusiastically greet all incoming calls, knowledgeably answer questions,...
