Company Description
About Westgate Resorts
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!
Job Description
As a part of the Training & Development team, the Instructional Designer develops engaging and effective training materials and courses for our call center team members. This includes e-Learning courses, instructor led training, virtual events, and updating/maintaining resource sites. This individual will need an eye for design, experience in using Articulate 360, understand adult learning principles, and ability to create and edit videos. They will also need to work closely with subject matter experts and stakeholders to properly analyze training needs, objectives, develop content, and evaluate the effectiveness of our training programs.

• Designing, developing, and managing instructional materials, including e-learning modules, instructor-led training, job aids, resource libraries, and assessments
• Analyzing learning needs and objectives
• Structuring content logically and sequentially
• Incorporating diverse instructional strategies and technologies
• Developing written, visual, and multimedia content, including videos, simulations, presentations, and interactive activities
• Ensuring content is engaging, relevant, and aligned with learning goals
• Utilizing learning management systems and educational technologies
• Integrating interactive elements like quizzes, discussions, and simulations
• Staying updated on emerging instructional design technologies and trends
• Collaborating with subject matter experts, training teams, and stakeholders
• Communicating effectively to meet project deadlines and objectives
• Providing guidance and support to instructors or facilitators
• Developing assessment strategies to measure learning outcomes
• Analyzing data and feedback for continuous improvement
• Managing multiple projects to ensure timely completion

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proven experience in instructional design and development, preferably in a corporate training or e-learning environment.
• Experience working collaboratively with subject matter experts, stakeholders, and cross-functional teams.
• Familiarity with learning management systems (LMS) and learning technology standards (SCORM, xAPI)
• Portfolio showcasing examples of instructional design projects and e-learning modules is highly desirable.

Education & Certifications

• Bachelor's degree in instructional design, education, or other related fields and/or 3 years of experience in instructional design.

Skills/Knowledge

• Proficiency with instructional design software/tools such as Articulate Storyline, Adobe Captivate, Camtasia, Premiere Pro, or similar e-learning authoring tools.
• Strong understanding of instructional design principles, learning theories, and adult learning principles.
• Excellent written and verbal communication skills, with the ability to convey complex concepts in a clear and concise manner.
• Strong project management skills, with the ability to manage multiple projects and deadlines simultaneously.
• Detailed oriented, self-motivated, and disciplined.
• Local candidates only as no relocation compensation will be offered.

Additional Information
Why Westgate?

• Comprehensive health benefits - medical, dental and vision
• Paid Time Off (PTO) - vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.