Company DescriptionStarting pay rate $17 /Hour- Use our Daily Pay benefit and get access to your pay as you need itAt River Terrace Resort, you can enjoy an incredible work environment in the heart of downtown Gatlinburg, Tennessee, overlooking the scenic Little Pigeon Forge River and near the entrance to Great Smoky Mountains National Park. As a member of the River Terrace Resort team, you will have a great opportunity to meet and engage with guests who have arrived to enjoy the beautiful Great Smoky Mountains and all the incredible family-friendly attractions located throughout the area.Job DescriptionAs a General Maintenance Engineer at our resort, you'll play a vital role in ensuring the smooth operation and upkeep of our facilities. Your primary responsibilities will include performing engineering projects, attending to guest calls, conducting blitzes, and executing preventative maintenance tasks under the guidance of resort leadership.As a General Maintenance Technician, you will: Execute general support tasks like painting, caulking, and repairing wall damages to maintain the aesthetic appeal of the property.Conduct basic troubleshooting and repairs on plumbing fixtures including toilets, tubs, Jacuzzis, showers, faucets, and sinks, including unclogging as necessary.Proficiency in resetting breakers and GFCIs, replacing bulbs, and determining available voltage using appropriate tools.Install or replace TVs, conduct basic troubleshooting, and program remotes and electronic devices.Troubleshoot appliances, replace minor components, and assist in full replacements when needed.Actively participate in the procurement and inventory process to ensure materials and tools are readily available for maintenance work.Utilize and navigate resort operation devices and software effectively (e.g., HotSOS and other applicable tools).Safely operate hand tools, electrical, and battery-powered tools required for the job.Work confidently with ladders, scaffolds, and lifts, while adhering to appropriate PPE guidelines.Strictly adhere to safety guidelines and practices to ensure a secure working environment.Perform any other assigned duties as required.To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.QualificationsEPA Certification preferred.CPO Certification preferred1 year of facilities maintenance or handyman experience.Must be able to lift 50lbs and work in outdoor weather conditionsMust be able to work weekends and holidays as needed.Strong written and verbal communications skills with the ability to interact with all levels of team members and guests in an attentive and service-oriented mannerMust be at least 18 years old and have a valid driver’s license to drive company golf cartsWestgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at WestgateRequired to pass a background check, drug test, and prove eligibility to work in the United StatesAdditional InformationWhy Westgate?Comprehensive health benefits – medical, dental and visionPaid Time Off (PTO) – vacation, sick, and personalPaid Holidays401K with generous company matchGet access to your pay as you need it with our Daily Pay benefitFamily benefits including pregnancy, and parental leave and adoption assistanceWellness ProgramsFlexible Spending AccountsTuition AssistanceMilitary LeaveEmployee Assistance Program (EAP)Life, Disability, Accident, Critical Illness & Hospital InsurancePet InsuranceExclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) Advancement & development opportunitiesCommunity Involvement ProgramsWestgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.