WESTERN WEALTH COMMUNITIES
JOB DESCRIPTION

Maintenance Supervisor

SUMMARY

As our Maintenance Supervisor you are the backbone of our assets, you will maintain the integrity / structure of the property and have a sharp eye for detail. Must be a proven leader that can motivate your team, provide residents with elevated customer service, and enjoy creating solutions to making a great workplace.

The position is a full-time (40 hours/week), permanent, non-exempt position.

REPORTING RELATIONSHIP

The position reports directly to the Property Manager.

ESSENTIAL FUNCTIONS

• Prepares all market ready apartments, which may include painting, carpet cleaning/repair, general repairs, and housekeeping to ensure a quality product to our residents.
• Completes resident service request in a timely manner.
• Has knowledge of various maintenance functions including and not limited to plumbing, pool maintenance, air conditioning, heating, general carpentry skills, appliance, electrical, painting, caulking, snow removal, scheduling, and life safety issues.
• Maintains grounds, pools/ hot tubs, common areas, and dog parks to keep them clean, free of trash, debris, and other safety issues.
• Performs on-call emergency procedures as required. Must be able to work any shift Sunday-Saturday to support the company's business needs in addition to on call duty.
• Reports any maintenance issues that affect the budget such as life safety, vacant repairs, property damages, and common area needs to the manager.
• Schedules and performs preventative maintenance and records such activities.
• Is knowledgeable of state, local, and federal housing laws, codes, policies, and systems regarding maintenance.
• Attends and participates in training and safety programs as required by WWC and local, city and state jurisdictions including Fair Housing training.
• Ensures maintenance shop is kept in an orderly fashion.
• Prepares capital improvement plans in coordination with the Property Manager.
• Provide superior customer service and represents the company in a professional manner at all times.
• Consistently maintains a professional, courteous attitude when dealing with residents, coworkers, and the general public.
• Performs duties as assigned in a timely manner.
• Dresses per WWC appearance standards.
• Maintains and safeguards all company tools and equipment.
• Manage the maintenance budget in coordination with the Property Manager.
• Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform the role successfully, an individual must be able to perform all essential functions satisfactorily. The requirements define the knowledge, skill, and/or ability necessary to perform the essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE

• High School Diploma or equivalent
• Minimum of 2 years’ previous experience in a Maintenance Supervisor role with a multifamily community preferred
• Must possess a valid driver’s license
• HVAC, EPA and CPO certifications preferred
• General maintenance knowledge in the following areas: plumbing, HVAC, electrical, drywall and appliance repair

PERSONAL COMPETENCIES

• Regular use of complex machines and equipment (desktop/laptop computer and software, road and production machines and equipment, etc.)
• Ensure a safe and hazard free living and working environment
• Excellent verbal and written communication skills
• Excellent customer service skills
• Strong organizational skills
• Attention to detail and follow-up skills
• Professional appearance and demeanor