Salary: Depends on Qualifications
Location : West Chester University, PA
Job Type: Other
Job Number: 24-15
Department: Finance & Administration
Opening Date: 07/28/2023
Position Summary
Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.
The Office of Human Resources is accepting applications for clerical and administrative support positions for departments throughout the University. Open positions may include both full-time and part-time; temporary and permanent; and long-term and short-term opportunities. Many positions are highly confidential assignments requiring the utmost respect and privacy.
WCU proudly offers a positive and purposeful work environment; a University mission to support employee personal and professional growth including training and development, and advancement opportunities.
The ideal candidates will demonstrate experience using Microsoft Office Suite including Outlook, Word, and Excel for communications, reports and calendars; the ability to manage multiple priorities in a fast-paced office environment; customer service or student support experience; strong organizational skills; attention to detail; and the ability to communicate effectively across a diverse population.
Responsibilities may include:

• Serve as first point of contact for students, faculty, parents, and visitors to the department.
• Answer incoming calls.
• Provide information accurately and professionally.
• Manage department email accounts and respond to routine inquiries.
• Maintain calendars.
• Schedule meetings and secure conference rooms.
• Maintain files and records.
• Prepare communications.
• Manage reports.
• Facilitate data collection and entry.
• Distribute mail.
• Order office supplies.
• Serve as a liaison between West Chester University and campus constituents.
• Arrange travel.
• Process reimbursements.
• Create reports and manage data.
• Create presentations.
• Monitor and maintain website content.
• Perform other related duties as assigned.

Minimum Qualifications

• High school diploma or GED.
• Six months experience in a clerical / administrative role.
• One year of work experience using of Microsoft Office Suite including Outlook, Word, and Teams.

Preferred Qualifications

• Associate's degree or higher; and/or
• Customer service experience; and/or
• Higher education experience; and/or
• Student support experience; and/or
• Experience managing calendars; and/or
• Experience creating communications, reports and presentations; and/or
• Experience with higher education systems such as PeopleSoft, Banner, SAP, BI, D2L, OnBase or related systems.

Special Instructions
Candidates should apply online at
Resume attachment required for consideration.
The salary range is $18.82 to $23.94
Review of applications will begin immediately. The Office of Human Resources will be in contact regarding next steps which may include phone screening and /or in-person interviews.
A list of three references with contact information will be requested from finalists.
Applicants must successfully complete all aspects of the process to be hired.
Developing and sustaining a diverse faculty and staff advances WCU's educational mission and strategic Plan for Excellence. West Chester University is an Affirmative Action/Equal Opportunity Employer. Women, minorities, veterans, and persons with disabilities are encouraged to apply.
All offers of employment are subject to and contingent upon satisfactory completion of all pre-employment background checks.
WCU proudly offers comprehensive employee benefits including health, vision, and dental insurance, generous retirement plans, many wellness programs, a tuition waiver for self and family members, and training, development and advancement opportunities.

• On the first working day, new employees are eligible to enroll in medical benefit plans and can choose between two PPO plans or an HMO plan.

• Supplemental dental, vision, hearing and prescription coverage is also offered to employees.
• The Get Healthy Wellness program rewards participants with reduced health care premiums and provides tools and resources to maintain good health.
• Flexible spending accounts allow employees to withhold income from their paychecks before taxes for reimbursement of approved medical and dependent care expenses.
• A University mission to support employee personal and professional growth.
• PASSHE tuition waiver lowers the cost of college expenses.
• Leave and time-off benefits include generous paid vacation, paid sick time, military leave and paid time off for most major holidays.
• Choice of two group retirement plans with generous employer contributions.
• Voluntary retirement plans offer two additional options to save and invest money for retirement and are available to all employees upon their date of hire.
• Group life insurance is provided at no cost to all permanent employees.
• Voluntary long-term disability insurance (LTD) and voluntary group life and personal accident insurance (VGLIP/AD&D) are available to employees.
• State Employee Assistance Program (SEAP) provides a wide range of free services including counseling, legal, and financial services.

The employee group for this position is American Federation of State, County, and Municipal Employees (AFSCME).

For additional benefit details please see the PASSHE EMPLOYEE BENEFITS PAGE .
Theinformation is provided for general purposes only. Legal Plan Documents will govern any discrepancies that may arise. Benefits, benefit levels, and eligibility rules are subject to change. The benefits described are available to most employees; however, certain eligibility requirements must be met.
01

Do you have at least a high school diploma or GED?

• Yes
• No

02

Do you have at least six months of experience in a clerical/administrative role?

• Yes
• No

03

Do you have at least one year of work experience using Microsoft Office Suite including Outlook, Word and Excel?

• Yes
• No

04

Are you interested in temporary, permanent, or both?

• Temporary
• Permanent
• Both

05

Are you interested in full-time or part-time hours?

• Full Time
• Part Time

Required Question