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As a Senior Representative - Customer Service, you will respond to customer inquiries by telephone or e-mail to provide inquiry and/or problem resolution. You will resolve complex or unusual requests and problems that may require a customized response and communicate solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up or additional information as needed. You will provide updates to other internal teams on customer needs and factors that contribute to customer satisfaction. You may be assigned to support products that are more complex or critical.
Responsibilities:
Qualifications:
Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer.
#LI-AV1
Full Time
$44k-54k (estimate)
06/13/2024
06/26/2024
wescopbe.com
LEWISTON, ID
<25
1991
GARY BARTON
<$5M
Wholesale
WESCO is the premier source for auto paint supplies and equipment across the Western US. In business for more than 40 years, WESCO is proud to provide exceptional service and the best value top quality products in the industry. We value our business relationships, taking pride in evaluating and distributing products, services and know how, all key components of our customers success.