Job Summary. The Member Experience Specialist will work independently to seek to improve the member experience for their dedicated clients by engaging with members to identify and uncover needs and providing solutions that will enhance their health and wellness through phone and digital communication. They should proactively identify potential issues ensuring the organization is consistently providing exceptional member service. Essential Functio...
Get To Know Us. WebTPA, a GuideWell Company, is a healthcare third-party benefit administrator with over 30 years of experience building unique benefit solutions and managing customized health plans. What is your impact. As a Customer Service Representative you will be responsible for handling inbound customer calls from both providers and members. You will work diligently to ensure the highest level of service is provided in a courteous manner, ...
Get To Know Us. WebTPA, a GuideWell Company, is a healthcare third-party benefit administrator with over 30 years of experience building unique benefit solutions and managing customized health plans. What is your impact. As a Customer Service Representative you will be responsible for handling inbound customer calls from both providers and members. You will work diligently to ensure the highest level of service is provided in a courteous manner, ...
Get To Know Us. WebTPA, a GuideWell Company, is a healthcare third-party administrator with over 30 years of experience building unique benefit solutions and managing customized health plans. Job Details. Onsite at 6535 SH 161 Irving Texas 75039. What is your impact. The Cybersecurity Analyst develops and implements comprehensive information security programs including defining security policies, processes and standards. They perform audit assess...
Get To Know Us. WebTPA, a GuideWell Company, is a healthcare third-party administrator with over 30 years of experience building unique benefit solutions and managing customized health plans. Job Details. Location - 6535 SH 161 Irving Texas 75039. VISA sponsorship not provided. What is your impact. The Senior Network Engineer plans, designs, and implements network systems. Responsible for providing expert-level consultation and execution of netwo...
Get To Know Us. WebTPA, a GuideWell Company, is a healthcare third-party administrator with over 30 years of experience building unique benefit solutions and managing customized health plans. What is your impact. Utilization Management (UM) nurses will provide our clients with appropriate and comprehensive utilization of health care services and benefits as designated. This requires an experienced RN with a diverse clinical background, as well as...
Get To Know Us. WebTPA, a GuideWell Company, is a healthcare third-party benefit administrator with over 30 years of experience building unique benefit solutions and managing customized health plans. What is your impact. The Clinical Onsite RN position will support WebTPA's client by providing onsite presence at their office, as well as an ability to provide support to members under the plan within their local community. This position will suppor...
Get To Know Us. WebTPA, a GuideWell Company, is a healthcare third-party benefit administrator with over 30 years of experience building unique benefit solutions and managing customized health plans. What is your impact. As a Customer Service Representative, you will be responsible for handling inbound customer calls from both providers and members. You will work diligently to ensure the highest level of service is provided in a courteous manner,...
What is your impact. The Client Resolution Specialist maintains responsibilities similar to a Customer Service Representative and is responsible for handling inbound customer calls from both providers and members but is more highly focused on resolving client-related issues and providing expert-level resolution to complex cases. The incumbent may have more interaction with Benefits departments in trying to solve complex issues. Location. In offic...
Get To Know Us. WebTPA, a GuideWell Company, is a healthcare third-party administrator with over 30 years of experience building unique benefit solutions and managing customized health plans. What is your impact. The Client Resolution Specialist maintains responsibilities similar to a Customer Service Representative and is responsible for handling inbound customer calls from both providers and members but is more highly focused on resolving clien...
Get To Know Us. WebTPA, a GuideWell Company, is a healthcare third-party administrator with over 30 years of experience building unique benefit solutions and managing customized health plans. What is your impact. The RN Case Manager primary responsibility is to create, implement, and monitor treatment plans to assist patients/members in meeting their healthcare goals. You would use knowledge of healthcare and social services to assess needs and p...
