Warehouse Manager is responsible to direct receiving, warehousing and distribution operations. Manager will oversee the efficient receipt, storage, value-adding servicing and dispatch of a wide variety of products. The incumbent will have responsibility for directing office and operations employees in day to day tasks to ensure seamless operations, productivity targets are achieved and that all warehouse processes are running smoothly and promptly.Plan, organize, supervise, and participate in daily warehouse operations, to satisfy customer requirements.Accomplishes warehouse human resource objectives by selecting, scheduling, coaching, counseling, and disciplining employees and supporting shift supervisors in holding their teams accountable; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.Meet warehouse operational standards by contributing warehouse information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying warehouse system improvementsMeets warehouse financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actionsMaintains storage area by organizing floor space; adhering to storage design principles; recommending improvementsTrain, supervise and evaluate the performance of assigned warehouse. employees; assign workloads to warehouse employeesMotivate and lead the crew with a positive attitude, strive to remove barriers to performance and follow through on commitmentsBe as visible as possible to the staff and manage by walking around. This will ensure that you have the warehouse pulse close to you to aid and support where needed.Monitor and document all accidents and incidents within the warehouseReporting any accident and incidents to Leadership and HR immediatelyConducting root cause analysis and corrective actionsMonitor and document all accidents and incidents within the warehouseEstablish an efficient, detailed employee training program for new hires and refresher training.Continuous improvement leading and initiating throughout the warehouse with numbers-based results and providing updated reports to the Warehouse Management TeamDevelop and maintain Gemba Walk routine that supports, reinforces, and develops visible managing and barrier removalUsing lean training/tactics to consistently improve areas within the warehouseMaintain qualification to perform duties within warehouse operations including operating forklift, perform packaging and office duties as required. Utilize skills to support execution regularly, dedicating up to 10% of weekly hours towards executing productive tasks to maintain skills and help support teamTravel up to 10%
Associates Degree in Logistics/ Business Management and or 3 years leadership experience in warehouse operations.Knowledge of general warehouse layout planning and warehouse operations knowledgeSolid communication skills (oral and written)Proven work experience as a warehouse manager or supervisorExpertise in warehouse management procedures and best practicesProven ability to implement process improvement initiativesStrong knowledge of warehousing Key Performance Indicators (KPIs)Hands on experience with warehouse management software and databasesLeadership skills and proven ability manage staff in terms of developmentStrong decision making and problem solving skills
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