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WAU Student - SGPS Office Assistant
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WAU Student - SGPS Office Assistant
Washington Adventist University Takoma Park, MD
$65k-102k (estimate)
Full Time | Colleges & Universities 2 Months Ago
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Washington Adventist University is Hiring a WAU Student - SGPS Office Assistant Near Takoma Park, MD


 

Employment Opportunities

Student Position (Non-Exempt)

Title: Office Assistant (Front Desk in SGPS)

Job Title

 Office Assistant Date Available January 12, 2015 

Department

 SGPS Report To Viola Battle

PRIMARY DUTIES
 
SUMMARY

POSITION OBJECTIVE:
To staff the front desk and complete clerical duties as assigned by the dean, business manager, and program coordinators.

COMPETENCIES REQUIRED:
The following competencies are required for this position:
Communication
Telephone skills (clear and cheerful voice), proper telephone etiquette
Be mindful of speed and tone of voice
Understand caller’s intent
Take clear messages, positive mindset
Team work
Ability to work with other student workers to complete projects
Problem solving
Know where to direct upset callers
Know when to remain calm and not combative or defensive
Does not feel intimidated by aggressive students or clients
Make good judgment calls
Technology
Having a range of basic IT skills
Learn to navigate website, internal WAU portal
Initiative Take pride in work
Approach staff to get more work assignments

QUALIFICATIONS

PERSON SPECIFICATION
QUALIFICATIONS/KNOWLEDGE/EXPERIENCE:
  • Qualifications – Desirable: High school graduate; preferably current college student, or a college graduate
  • Knowledge, Skills & Experience (Essential): Ability to grasp academic policies as outlined in the academic bulletin, typing, resourceful, and customer service.
  • Knowledge, Skills & Experience (Desirable): Excel spreadsheets, pie charts, customer service
Employees are responsible and accountable for:
  • Compliance with workplace policies and procedures for risk identification, risk assessment and risk control
  • Active participation in activities associated with the management of workplace health and safety
  • Identification and reporting of health and safety risks, accidents, incidents, injuries and property damage at the workplace
  • Correct utilization of appropriate personal protective equipment
GENERAL RESPONSIBILITIES
  • Answer main SGPS direct line and direct calls appropriately
  • Answer inquiries regarding SGPS programs
  • Schedule appointments for program coordinators and financial aid counselor
  • Record inquiries and inform appropriate staff for follow up
  • Making new files for regular and special students
  • Assist with archiving of files and records
  • Other duties as assigned
ORGANIZATIONAL RELATIONSHIPS
Reports to: Dean & Business Manager

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the role.
Washington Adventist University is committed to equal employment opportunities, and does not discriminate on the basis of gender, disability, age, race, color, or national origin. The University reserves constitutional and statutory rights as a religious institution and employer to give preference in employment to members of the Seventh-day Adventist church, and claims specific exemption from Title IX provisions as set forth in 34 CRF (and subsections), insofar as they conflict with the Seventh-day Adventist teaching and practices.

Apply to

 www.wau.edu/careers

Closing Date

 When filled
 
 

Job Summary

JOB TYPE

Full Time

INDUSTRY

Colleges & Universities

SALARY

$65k-102k (estimate)

POST DATE

04/17/2024

EXPIRATION DATE

06/15/2024

WEBSITE

wau.edu

HEADQUARTERS

TAKOMA PARK, MD

SIZE

200 - 500

FOUNDED

1904

CEO

WEYMOUTH SPENCE

REVENUE

$10M - $50M

INDUSTRY

Colleges & Universities

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