HYBRID (Both in person and remote)

Job Summary:

As a member of the Order Entry / Order Processing team, the expectation of this role is to process orders in a timely and efficient manner with a focus on shipping orders and generating same day invoices. Constantly look for areas for efficiency improvement, and achieve higher level of customer satisfaction. Process orders accurately to ensure shipments are accurate, efficient and timely including but not limited to product match specifications, data entry, back orders, cost effective freight or local pick up etc.… The objective is to process orders with a focus on providing exemplary customer service.

Major Duties and Responsibilities:

· Same day processing of orders

· Maintain backorder files for orders, including updating the customer on the order status

· Communicate with the shipping department regarding shipment changes and cancellations

· Communicate with the inside sales team and/or outside sales rep agencies

· Identifies and contacts customer regarding discrepancies in orders

Critical Success Factors:

· Works with team to ensure the entire order processing function is running efficiently

· Maintenance and processing of backorder files, pending files and hold for release files

Requirements:

· Effective communication and interpersonal skills

· Must be very detail oriented

· Great organizational skills

· Data processing speed and accuracy

· Team player

· Working knowledge of Microsoft Word and Excel

· Experience with EDI situations from a user perspective a plus

Benefits:

We recognize people as our most valuable asset. Our competitive salary and benefits package includes: paid time off; medical & dental coverage (including family coverage), vision, 401(k), tuition assistance, and continuous training and development.

About WAC Lighting:

Celebrating over 35 years of business and significant growth, WAC strives to be the most recognized and respected lighting fixtures company in the industry. We offer innovative and quality products and provide extraordinary customer service. We are an entrepreneurial company offering excellent career and growth opportunities. For more information, visit our Web site, www.waclighting.com

Sustainability:

We strive every day to develop sustainable lighting by maximizing the aesthetic quality of today’s interior environment while minimizing the impact on our world’s precious natural environment. To achieve this goal, we are developing luminaries that deliver the finest quality of light with the most energy efficient lamping and optic technology available. We acknowledge our responsibility to raise the standards for how lighting quality is provided.

For immediate consideration, please e-mail your resume to: hr@ waclighting.com Given the high volume of responses, only qualified candidates will be contacted. WAC is an Equal Opportunity Employer. M/F/D/V encouraged to apply.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Port Washington, NY 11050: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Port Washington, NY 11050