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VPC Electric is Hiring a CSR rapid advancement position Near Coeur d'Alene, ID
**Compensation: starting from $15.00 to $23.00 per hour, depending on experience **
VPC Electric is a family owned and operated business native to the Inland Northwest doing high volume, personal, individual experience & team work.
We are searching for an organized and dependable customer service representative who would like to quickly advance into other office roles. The CSR's duties include gathering customer data as the first point of contact, communicating with clients, some data entry and cross training for rapid advancement. You should be comfortable performing these and related undertakings in high volume.
Duties:
Answering the phone, juggling calls and placing calls on hold to answer additional incoming calls
Typing while talking to customers and inputting the information into our software
Purchasing permits and scheduling inspections
Making our customers feel heard and appreciated
Assisting the other office staff with phone calls, scheduling and data entry
Providing professional, friendly, and prompt service
Requirements:
Be drug free and able to pass a background check
A positive can-do attitude
Prompt and reliable attendance
Must be friendly & have good people skills
Previous experience speaking on the phone with customers
Want to learn and grow everyday
Treat every customer as an individual and make them feel important
Assist other office staff with data entry in down time
Purchase permits for electrical work and schedule inspections
Must be able to work independently while unselfishly making decisions for the good of the team