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BuzzClan Private Limited
Fargo, ND | Contractor
$36k-46k (estimate)
2 Months Ago
Call Center Representative
$36k-46k (estimate)
Contractor 2 Months Ago
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BuzzClan Private Limited is Hiring a Call Center Representative Near Fargo, ND

Job Title: Customer Service Rep I

Location: Fargo, ND 58103

Duration: 12 months

Shift: 5:30am to 2:00pm

What you’ll do on a typical day:

  • Assist customers and business partners via telephone and email.
  • Handle customer complaints in a calm, professional manner.
  • Diagnose, assess, and resolve problems or issues.
  • Monitor progress of delivery routes
  • Scan haul-away pods and verify stamps.
  • Process changes or cancellations to delivery orders.

What you need to succeed:

At a minimum, you’ll need:

  • Experience with Microsoft Office programs such as MS Project, Word, Excel, and PowerPoint.
  • It’d be great if you also have:
  • High school diploma or equivalent
  • 1-year related experience preferably within a call center environment
  • Strong customer service skills and the ability to satisfactorily resolve issues.
  • Solid ability to multitask with exceptional organizational skills.
  • Ability to thrive under pressure while delivering solutions that exceed customer expectations.

Job Type: Contract

Salary: $20.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 3 years

Shift:

  • Morning shift

Weekly day range:

  • Monday to Friday

Work Location: On the road

Job Summary

JOB TYPE

Contractor

SALARY

$36k-46k (estimate)

POST DATE

03/22/2024

EXPIRATION DATE

07/18/2024

Show more

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The job skills required for Call Center Representative include Customer Service, Call Center, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.

If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

02/28/2022: Jamestown, NY

Previous call center experience preferred but not required.

12/17/2021: Greenville, MS

Step 3: View the best colleges and universities for Call Center Representative.

Butler University
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