Qualifications

• MA/LPN/LVN with unrestricted license in New York
• Desire and ability to work in a remote work environment within a fast paced culture
• Self-motivation and the ability to work independently with minimal direction
• Bilingual spanish speaking
• Experience with Medicare patients
• Experience performing virtual visits with patients and telephonic care management
• Interest in professional leadership growth and development opportunities with a growing organization
• Technically savvy.
• Interest in operating in a new, exciting clinical program and become an integral player in the development of processes and best practices in caring for RPM patients
• Strong verbal and written communication skills

Responsibilities

• As a care manager, you love building relationships with patients based on trust, utilizing motivational communication techniques and strategies, to help drive positive health behavior change and improved patient outcomes
• This is accomplished through collaborative planning sessions with patients to outline patient-centric goals and the development of associated action plans to improve their health and well-being
• Remote work opportunity, this role provides the chance to serve patients by proactively monitoring, educating, and coaching patients on a plan for better health
• The Patient Monitoring care manager plays a vital role in educating patients on how to manage their acute or chronic medical conditions, with a goal to maintain health, wellness, and to avoid emergency room utilization and hospitalization
• Encounters with patients will be performed via a desktop app/mobile app that allows for remote monitoring of physiological markers like blood pressure/weight and audio-visual telehealth visits
• Significantly impact longitudinal patient engagement in RPM program(s)
• Provide preventive health and disease management education and coaching
• Schedule and perform regular audio-visual visits with assigned patients
• Document visit findings in software platform, including goals and actions
• Lead collaborative care planning sessions with the patients to define health goals
• Manage patient messaging and alerts
• Direct patients to treating physician for routine questions