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LGBTQIA2S+ Clinical Services Specialist - Care Coordinator
Multnomah County Portland, OR
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$48k-62k (estimate)
Full Time 4 Days Ago
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Multnomah County is Hiring a LGBTQIA2S+ Clinical Services Specialist - Care Coordinator Near Portland, OR

Current employees: Please apply through the employee portal to be considered for this opportunity.
Pay Range:
$37.86 - $46.58 Hourly
Department:
Health Department
Job Type:
Regular Represented
Exemption Status:
United States of America (Non-Exempt)
Closing Date (Open Until Filled if No Date Specified):
The Opportunity:
THIS WORK MATTERS!
***The minimum qualifications have been updated to obtain a deeper candidate pool. No need to submit another application if you've already applied to this position***
Applicants will be reviewed weekly starting 1/29/24.
We're seeking a compassionate, holistically-inclined behavioral health and substance use disorder professional to join our team as the LGBTQIA2S Clinical Services Specialist - Care Coordinator. The Care Coordinator uses a fidelity team-planning process to meet the needs of our community's most vulnerable individuals impacted with complex behavioral health needs including co-occurring Substance Use Disorder (SUD) and Mental Health (MH) Disorders as well as multi-system involvement and are oppressed and marginalized. If you value meaningful work that uplifts our community, this position offers an exciting opportunity to be an integral part of a creative, team-driven, and principles-based program.
In this role, you will provide client centered, trauma informed clinical assessments, analysis, treatment services, specific engagement, care coordination, and case management to eligible LGBTQIA2S individuals with complex behavioral health needs. In addition, it provides advanced human services clinical assessment, analysis and/or treatment services involving complex psycho-social factors, and coordination of specific case plans to meet medical and psycho-social needs of economically, physically, developmentally, mentally or socially disadvantaged clients and their families.
Knowledge, Skills and Abilities: This position requires extensive knowledge of and experience working with the LGBTQIA2S community, as well as broad knowledge of culturally matching community resources. This role provides outreach, engagement, and care coordination to help LGBTQIA2S youth and families overcome barriers to health care. The role also requires an in-depth understanding of how to support the needs of LGBTQIA2S people with a multitude of intersecting identities (ex: BIPOC, immigrant/refugee, differently-abled, etc). This is demonstrated by knowledge of cultural norms within the LGBTQIA2S community, as well as having a close affiliation with and lived experience in the LGBTQIA2S community.
Teleworking: At this time, this position is designated to "routine telework," meaning you will be working remotely (from home and community) most of the time; a hybrid schedule also is available. As with all routine telework positions, employees may be required to come into the office on occasion. The designation of Routine Telework may be subject to change at a future time. Currently, all employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations.
Note: The eligible list created from this recruitment may be used to fill regular, full or part time, temporary, and limited duration assignments.
As the LGBTQIA2S Clinical Services Specialist - Care Coordinator you will:
  • Assesses, develops and integrates a care plan for complex and difficult cases with other members of the Care Coordination Services team, members and their support systems, other community based partners and clinical care providers.
  • Provides community based resources and services to LGBTQIA2 adults.
  • Provides outreach, engagement, supportive services as well as access to services for participants through intensive care coordination and case management activities.
  • Determines need for appropriate assessment tools for comprehensive neuropsychological, psychological, psychiatric, psycho-diagnostic, or clinical case consultations with other qualified professionals.
  • Builds and engages working relationships with other members of the care team, including clients and their support systems and other external partners.
  • Assists members in gaining access to a variety of social services programs as needed, including SUD treatment, mental health treatment, housing, peer support, medical services, etc
  • Provides consultation to community members who contact the Care Coordination Services Team seeking assistance for friends or family.
  • Maintains timely and accurate notes on members served within the assigned Electronic Health Record system to track care, service plans per member, next steps or missing resources needed in care plan, etc.
  • Completes notes as needed for billing and grant funding for any services provided and coordination of care between and with member organizations.
  • Enters documentation into tracking sheet and/or electronic medical record to record outcomes or other data per team work flows.
  • Enters, controls, maintains and reports out as appropriate investigations conducted, clients with urgent or specialized needs that may not fit into standard practice or system of care, coordinates findings with team members as part of investigation team or as internal resource, potential violations of policies or processes from internal and external partners, and works with program leadership on management of urgent issues for reporting requirements.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.
TO QUALIFY:
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Required Minimum Qualifications/ Transferable Skills*:
Education/Certification: Masters Degree; must meet the standards of Qualified Mental Health Professional - (QMHP-C) with the Mental Health & Addiction Certification Board of Oregon (MHACBO) - more information can be found at MHACBO website. Current QMHP-C and/or licensed Board of Oregon (LPC, LCSW, PHD,etc) (Required)
  • Graduate degree in psychology or
  • Graduate degree in social work or counseling or
  • Graduate degree in a behavioral science field, AND
Experience: Two (2) years of professional work experience as a counselor, Mental Health treatment professional, social worker, or therapist working with individuals suffering from substance use disorder (SUD).
Preferred Qualifications/Transferable Skills:
  • Addiction Counselor Certification - I (CADC - I), Board of Oregon- Certified Alcohol and Drug Counselor
Other:
  • Valid Driver's License
  • This position requires a Background Investigation, which may include being fingerprinted.
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
SCREENING & EVALUATION:
REQUIRED:
The Application Packet: You must submit all requested items below. Failure to do so will be deemed as an incomplete application.
1. Attach a Resume demonstrating you meeting minimum qualifications; AND
2. Attach a Cover Letter addressing the following:
  • Demonstrate your affiliation and experience (lived and professional) working directly with individuals and families who identify with the LGBTQIA2S communities; and
  • How you meet the qualifications for this position and your experience working with individuals with SUD; and
  • Why are you interested in the position
3. Attach a copy of your Oregon Licensure and/or QMHP Certification (Required) and a copy of your CADC- I (If applicable)
Note: Please be mindful of checking your email inbox for messages upon submitting your application. You may be emailed requesting for additional items from the Recruiter or hiring manager. If a response is not received in a timely manner your application may not be considered.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:
  • Initial review of application/ resume and cover letter for minimum qualifications and all required attachments. If you do not address the minimum qualifications in the application, your application will be considered incomplete and will not move forward in the recruitment process.
  • Phone screen
  • Supplemental Questionnaire
  • Oral exam
  • Consideration of top candidates
  • Background, reference, and education checks
ADDITIONAL INFORMATION:
Type of Position: This hourly union-represented position is eligible for overtime
Type: Represented
FLSA: Non-Exempt
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Salary/Pay: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.
Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website.
Our Commitment to Safety, Trust and Belonging: Multnomah County is committed to developing, nurturing and continually improving workforce equity by identifying and addressing the structural and policy barriers to equal employment opportunity faced by our employees and communities. County employees across the organization have stepped forward to develop a strategic plan and help create a workplace where everyone can reach their full potential. Learn more by reading our Workforce Equity Strategic Plan and exploring our Core Competencies for all County employees.
Questions? Please contact the recruiter.
Application information may be used throughout the entire selection process. This process is subject to change without notice.
Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.
Teleworking: At this time, this position is designated to "routine telework," meaning you will be working remotely (from home and community) most of the time; a hybrid schedule also is available. As with all routine telework positions, employees may be required to come into the office on occasion. The designation of Routine Telework may be subject to change at a future time. Currently, all employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans' Preference: Under Oregon Law, qualifying veterans may apply for veterans' preference. Review our veterans' preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Questions?
Recruiter:
Andrea Archuleta
Email:
andrea.j.archuleta@multco.us
Phone:
1 (503) 9887472 x87472
Application information may be used throughout the entire selection process. This process is subject to change without notice.
Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.
Job Profile:
6295 - Clinical Services Specialist

Job Summary

JOB TYPE

Full Time

SALARY

$48k-62k (estimate)

POST DATE

04/21/2024

EXPIRATION DATE

05/07/2024

WEBSITE

multco.us

HEADQUARTERS

PORTLAND, OR

SIZE

1,000 - 3,000

FOUNDED

1854

CEO

LAUREN KELLY

REVENUE

<$5M

INDUSTRY

Hospital

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