7 Remote Call Center Representative Jobs in El Paso, TX
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Virtuoso Sourcing is Hiring a Remote Call Center Representative Near El Paso, TX
Description
Remote Customer Service Representative |Virtuoso Sourcing Group
Virtuoso Sourcing Group
Virtuoso Sourcing Group has new projects and is expanding its operations in Tempe. VSG is a national company, headquartered in Colorado specializing in Customer Support, Customer Retention, Collection Agency, and Call Center activities. VSG supports large consumer services companies with customer support, collections, call overflow and customer contact load balancing. VSG also provides student loan rehabilitation support under a sub-contract with the US Department of Education.
About the role
Call center representatives use their knowledge of company products, services, and policies to assist callers with inquiries, complaints, or problems. They speak with customers, listen to them gain a better understanding of their needs, and offer possible solutions.
Responsibilities
- Answer incoming calls and make outbound calls to answer customer questions and resolve customer issues by deescalating calls.
- Provide an elevated level of customer service and maintain customer confidentiality
- Collecting payments when needed
- Use computers, automated systems, and a variety of software
- Successfully complete training and retain information that is taught
- Maintain call quality and compliance
- Follow guidelines regarding goals, attendance, policies, and procedures
- Save customers from cancelling memberships
Location & commitments
- $12.00
- Permanent
- Full-time
- Monday-Friday
- 100% Remote
- 6-month attendance & performance evaluation for pay increase
- Referral bonuses
Requirements
- High school diploma or equivalent
- Basic Computer Skills
- Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
- Understanding of company products, services, and policies.
- Adaptability and accountability
- Windows 10/11 laptop computer
- Wired Headset, Webcam, Ethernet Cord
- Quiet, Reliable area to work
- Ability to pass background check
Job Summary
Full Time
Retail
$32k-41k (estimate)
02/08/2023
08/25/2023
virtuososourcing.com
DENVER, CO
25 - 50
2008
JUDITH A LASPADA
$5M - $10M
Retail
Related Companies
The job skills required for Remote Call Center Representative include Customer Service, Call Center, Customer Contact, Customer Support, Commitment, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Remote Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Remote Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Remote Call Center Representative positions, which can be used as a reference in future career path planning. As a Remote Call Center Representative, it can be promoted into senior positions as a Contact Center Representative II - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Remote Call Center Representative. You can explore the career advancement for a Remote Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
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Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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