JOB SUMMARY. The Rooms division manager is responsible for Executive Housekeeping and Front Office, ensuring consistent compliance with hotel policies, and quality guest service while maximizing departmental profits. Directly offers supervision for the entire hotel, as well as making policies and developing plans for carrying out work programs. ESSENTIAL JOB FUNCTIONS. Responsible for the Front Office department with a focus on Front Desk procedu...
JOB SUMMARY. Daily supervision and direction of outlet service staff. Assist in the development, implementation, and maintenance of quality standards for outlets. Interact with guests to ensure a positive guest experience. ESSENTIAL FUNCTIONS. Ensure that meals are being served in a professional and timely manner by circulating within the outlet and communicating with the kitchen and the order takers. Handle guest complaints. Monitor and supervis...
