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Computer Specialist - Help Desk Center at VGSCANDIDATEPORTAL

Bethesda, MD | Full Time

$58k-72k (estimate)

1 Day Ago

VGS is seeking a Computer Specialist – Help Desk Center. General Duties:• Receive tickets via ServiceNow ticketing system, prioritizing tasks and assignments. Serve as the first point of contact for customers reporting technical issues. Utilize government furnished equipment (GFE) to support Incident, Problem and Request Management processes leveraging the ITIL service framework and best business practices. Technical support includes answering te...

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