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Our government client is looking for an experienced Desktop Support Analyst on a 9 months renewable contract role in Mechanicsburg, PA.
Position- Desktop Support Analyst
Description of Duties
Able to coordinate, communicate, document, track progress and status on initiatives.
Familiarization with project management concepts
Responds to managements special requests for asset information.
Maintains, tracks, and prepares Chain of Custody documentation for all end-of-life equipment returned for surplus.
Prepares surplus equipment for proper disposal in accordance with DGS / PSDC requirements.
Recommends and coordinates IT asset replacements, upgrades, and enhancements schedules.
Develops, documents, and initiates processes that involve IT asset installations, relocations, and changes.
Provides technical guidance on IT assets for procurement documents and agency requisitions preparation.
Responds to Service Desk tickets requiring Level 2 asset management attention.
Provides technical services to analyze, recommend, and implement proposed new phases of the ServiceNow Asset Management module.
Processes ServiceNow updates and reconciliations identified through physical inventory reports returned from the field.
Provide level 2 troubleshooting and technical problem resolution related to PC hardware, software and peripherals. Utilizes ServiceNow to identify, track and resolve issues.
Utilizes Microsoft Systems Center Configuration Manager to run available hardware and software reports.
Create documentation for technical staff and end user.
Utilizes Microsoft Systems Center Configuration Manager to image laptop and desktop hardware.
Familiar with video conferencing platforms, conference room VC setups, troubleshooting.
Familiar VMware Virtual Desktop Infrastructure
Utilizes AirWatch WorkspaceOne to perform administrative tasks, such as reporting and compliance for Windows modern managed devices.
Required/Desired Skills:
About Vector:
Vector Consulting, Inc., (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results. Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to ** People, Partnerships, Purpose and Performance - THE VECTOR WAY
Celebrating 30 years of service.
Full Time
$57k-71k (estimate)
06/12/2024
06/28/2024
vectorconsulting.com
DULUTH, GA
25 - 50
1990
SANJAY AGRAWALA
<$5M
IT Outsourcing & Consulting
Vector Consulting is an innovative provider of custom, on-demand, IT talent acquisition solutions that enable clients to harness the business value of technology. Our solutions offerings include Talent Acquisition, Managed Service Programs, Technology Platform and Recruitment Process Outsourcing. We leverage our expertise to successfully solve the talent equation that can support clients specific business goals improving efficiency, increasing competitiveness, and accelerating growth. Vectors adaptable recruiting processes and vast and varied talent network developed over two decades of serv...ing the industry enable us to consistently leverage a better-qualified candidate pool and give us the agility to attract, assess and present candidates who are best prepared to meet the clients on-demand talent needs. Our effectiveness in engaging with the relevant candidates gives us the confidence to precisely deliver candidates will succeed in meeting the clients specific challenges. Since our founding in 1990, we have successfully met the talent needs of our clients, across various industry sectors, small and medium-sized enterprises, local, state and federal government. We think the reason is simple our commitment to People, Partnerships, Purpose and Performance; our Reliability; and our Price/Value structure. This operating philosophy THE VECTOR WAY fuels our growth . . . and that of our clients. Please visit or career portal to view and apply for open positions: http://vectorconsulting.com/career/#/jobs
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The following is the career advancement route for Desktop Support Analyst positions, which can be used as a reference in future career path planning. As a Desktop Support Analyst, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Analyst. You can explore the career advancement for a Desktop Support Analyst below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Analyst job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Analyst jobs
Some employers may prefer candidates with professional certification.
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Need some computer knowledge, but not essentially a post-secondary degree.
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Gain a professional certification.
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Gain experience with operating systems.
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With customer service, customer support and customer experience training.
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Step 3: View the best colleges and universities for Desktop Support Analyst.