Overview:
We are a locally owned, family Durable Medical Equipment practice serving the Richmond, Va area since 1992.

We are seeking a highly organized and detail-oriented individual to join our team as a Patient Care Coordinator.

As a Patient Care Coordinator, you will play a crucial role in providing administrative support and ensuring excellent patient care in our medical office. This is a full-time position with PTO and competitive pay.

Responsibilities:
- Greet and check-in patients, ensuring a warm and welcoming environment
- Schedule patient appointments and manage the appointment calendar
- Verify patient insurance coverage and obtain necessary authorizations
- Collect and update patient information, including medical history and demographics
- Answer phone calls, respond to inquiries, and provide exceptional customer service
- Maintain accurate and organized patient records

Requirements:
- Previous experience working in an office setting, preferably in a medical or DME office
- Strong administrative and organizational skills
- Excellent communication skills, both verbal and written
- Proficiency in using electronic medical record (EMR) systems
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in data entry
- Ability to maintain confidentiality of patient information

If you are passionate about providing exceptional patient care and have the required qualifications, we would love to hear from you.

We are also willing to train the right individual that is eager to learn and grow in this position.

Please note that all positions at our company are paid positions.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Work setting:

• In-person

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Richmond, VA (Required)

Ability to Relocate:

• Richmond, VA: Relocate before starting work (Required)

Work Location: In person